[BAA925] Sales Account Representative - Spain & Portugal

Instron; Barcelona; Presencial; EUR 30.000 - 45.000; Jornada completa

Descripción de la vacante

A leading testing solutions provider in Barcelona is seeking an Account Representative to drive sales and manage customer relationships. This role involves achieving sales targets, conducting product demonstrations, and coordinating with various teams to ensure customer satisfaction. Ideal candidates should have experience in technical sales or customer service, along with strong interpersonal skills and the ability to handle technical inquiries swiftly.

Formación

• Experience in working with materials testing or technical equipment.
• 2-3 years related experience in selling similar equipment.

Responsabilidades

• Achieve sales goals and targets in assigned territory.
• Implement territory sales call plan to build customer relationships.
• Sell aftermarket products and services.
• Conduct product demonstrations remotely or in-person.
• Coordinate with order entry and shipping departments to manage customer satisfaction.

Conocimientos

Technical skills in customer service or inside sales

Strong telephone interpersonal skills

Team goal orientation

Ability to assimilate technical information

Enthusiasm and self-motivation

Competitive personality

Flexibility under pressure

Organizational skills

Descripción del empleo

Company Description

The Account Representative is a vital member of the Sales Team. The position shares accountability for bookings and revenue with the Sales Engineers in the territory. The position requires a highly responsive and pro-active individual. It provides a single customer point of contact to manage the long-term customer relationship, in coordination with the Sales Engineers.

**Job Description**:

- Contributes to achievement of sales goals and targets in assigned territory.
- Implements territory sales call plan, in coordination with other Account Management Team members, to build existing customer relationships and to identify and qualify prospects through maintenance of the CRM sales database.




- Directly sell aftermarket products and services, including a wide range of accessories, software, software services and retrofits.
- Directly sell standard low value testing systems
- Strong support to our legacy plan
- Do remote or in person product and software demonstrations in our demo room
- Provides small direct mail fulfillment of customer requests in assigned territory. Manages larger direct mail fulfillment within territory.
- Coordinate product and/or industry focused sales promotions.
- Coordinate / prepare quotations, covering letters, technical descriptions and literature into customer proposals.
- Coordinate with order entry, shipping departments and customers.
- Manage after-sales customer satisfaction in co-ordination with other departments to ensure payment delays are kept to a minimum.

**KEY COMPETANCIES**
- Technical skills acquired through three years or equivalent in a customer service or inside sales support position, preferably in a technical environment.
- Strong telephone interpersonal skills.
- Ability to thrive in a team goal environment.




- Ability to assimilate technical information.
- Enthusiasm, self-motivation and ambition.
- Competitive personality with a will to win.
- Willingness to put in extra effort to meet deadlines.
- Flexible with the ability to work calmly under pressure.
- Possess a “can do” attitude with the necessary tenacity to achieve results.
- Highly organised & with innovative and creative flair
- Good sense of humour, coupled with enthusiasm and energy is a must!

**Qualifications**:
Additional Information
**KEY EXPERIENCES**

Experience in working with materials testing or other technical equipment as well as demonstrated ability to work well in a team environment. Alternatively, requires 2 to 3 years related experience of selling similar equipment.

**KEY KPI's**





Respond to technical enquiries from customers in a quick and timely manner. Normally within the same day. In future basic product and software demonstration - provide customers with energetic and proficient product demonstrations. Provide accurate quotations to customers that best meet diagnosed customer requirements balancing end user technical requirements with budget limitations considering a dynamic and competitive environment.

**WORKING CONDITIONS**

Working hours 8.30am to 6.00pm Monday to Thursday and 8.30am to 2.30pm on Friday

Normal office environment with occasional visits to customer sites. Heavy mail and telephone contact.

The ability to travel for periods up to 1 week on a limited basis
- Instron is an equal opportunities employer_

El anuncio original lo puedes encontrar en Kit Empleo:
https://www.kitempleo.es/empleo/210988884/baa925-sales-account-representative-spain-portugal-barcelona/?utm_source=html