Our goal is to strengthen the brand in Spain. We are looking for an expert to work as:
Key Responsibilities:
- Perform daily health checks and review AVD + Nerdio environment.
- Monitor ServiceNow queue and act accordingly.
- Analyze new service requests and coordinate with requesters.
- Onboard and configure new applications on AVD + Nerdio platform.
- Rewrap application packages using PSADT toolkit and configure with blob storage.
- Coordinate with application vendors/owners, security, network, and firewall teams.
- Coordinate with UAT and pre-production testers to validate changes, performance, and functionality.
- Update Nerdio scripted actions and action groups to customize/optimize application and desktop delivery.
- Configure autoscaling criteria for AVD session hosts as required.
- Provide remote support to end-users, handling incidents, problem tickets, and service requests.
- Build required monthly reports in collaboration with the customer.
Qualifications:
- Rich experience in VDI infrastructure planning, designing, and implementation with various technologies.
- Experience in defining, documenting, and conducting POCs for VDI services.
- Responsible for high and low-level design documentation for VDI infrastructure.
- Experience with large-scale application deployments and customizations for VDI environments.
- Ability to troubleshoot major issues during UAT/Pilot phases.
- Experience designing and deploying Azure AVD Workspace VDI infrastructure, including FSLogix profile management and Nerdio Manager automation.
- Experience with Citrix suites like XenApp/XenDesktop, NetScaler, PVS, Storefront, and AppSense.
- Knowledge of NetScaler (ADC) VPX, SDX, and MPX deployment.
- Experience with Wyse Device Manager integration.
- Proficiency in scripting (VBScript/PowerShell).
- Knowledge of Azure AD, Active Directory, GPO, DNS, DHCP, DFS.
- Fluency in Spanish and English.
About HCLTech:
We are HCLTech, a rapidly growing global tech company with over 225,000 employees across 60 countries, specializing in Digital, Engineering, and Cloud services. Our diverse, creative, and passionate team drives industry-leading innovation.
We support our employees' growth and development, offering opportunities at every level, promoting flexibility, and fostering a positive, inclusive work environment. We are committed to diversity and inclusion, valuing all individuals and ensuring equal opportunity employment.