Our goal is to strengthen the brand in Spain. We are looking for an expert to work as:
Key Responsibilities:
- Daily Health Check and Review of AVD + Nerdio Environment
- Monitor Service Now Queue and act accordingly
- Analyze new Service Requests and coordinate with requesters
- Onboard and configure new applications on AVD + Nerdio Platform
- Rewrap application packages using PSADT toolkit and configure with blob storage
- Coordinate with application vendors/owners, security, network, and firewall teams
- Coordinate with UAT and Preprod testers for validation
- Update Nerdio scripted actions and groups to optimize application and desktop delivery
- Configure autoscaling for AVD session hosts as needed
- Provide remote support to end-users
- Handle incidents, problem tickets, and service requests
- Provide on-call support and build monthly reports in collaboration with the customer
Requirements:
- Extensive experience in VDI infrastructure planning, design, and implementation
- Proven ability to define, document, and conduct POCs for VDI services
- Experience with large-scale application deployments and customizations for VDI environments
- Expertise in troubleshooting during UAT/Pilot phases
- Design and deployment experience with Azure AVD Workspace, FSLogix, Nerdio Manager, Citrix XenApp/XenDesktop, NetScaler, PVS, Storefront, and AppSense
- Knowledge of Wyse Device Manager, scripting (VBScript/PowerShell), Azure AD, AD DS, GPO, DNS, DHCP, DFS
- Fluency in Spanish and English