AYUDANTE / OFICIAL ELECTRICISTA

Gofres and go; Tres Cantos; Híbrido; EUR 55.000 - 75.000; Jornada completa

Descripción de la vacante

A leading company in the payments industry seeks a Senior Consultant for its Global Business Optimisation team. This hybrid role involves leveraging big data and analytical skills to deliver actionable insights that enhance client portfolio performance and drive optimal payment experiences for Visa's customers. The ideal candidate possesses expertise in data analysis, visualization tools, and strong communication skills to engage with diverse stakeholders effectively.

Formación

• Extensive experience in data analysis and insight delivery roles.
• High proficiency in SQL and Big Data technologies.
• Experience in visualising data with tools such as Tableau or Power BI.

Responsabilidades

• Derive analytic insights for client performance and lead advisory engagements.
• Collate and analyse complex data sets for stakeholder presentations.
• Work with clients to enhance payment processing performance and solutions.

Conocimientos

Big Data skills

Data analysis

Communication

Storytelling

Teamwork

Herramientas

Tableau

Power BI

SQL

Hadoop

Hive

Spark

Descripción del empleo

Senior Consultant, Analytics & Insights Delivery

The Global Business Optimisation team has a simple mission : we turn massive amounts of data into actionable insights that drive business value. Our analytic consultants and data analysts work with Visa’s clients, partners, and staff to improve portfolio performance, program profitability, and cardholder experiences. By coupling in-depth analysis of cardholder behaviour with Visa’s world-class products, digital offerings, and marketing capabilities, we ensure our clients’ programs operate at their peak potential and that cardholders have seamless commerce experiences in both the physical and digital world.

As part of the Client Services organisation, this role will take ownership of this vision and deliver with excellence for our organisation and our clients. The successful candidate will use strong big data and analytical skills, contextual business sense, and a creative flair to solve real-world business challenges for Visa issuing banks, acquirers, merchants, and processors. In addition, your analytic expertise will directly impact the strategic direction of the organisation and how we deliver value from our data assets.

The successful candidate will be a key member in Global Business Optimisation, within Client Services, supporting all aspects of improving and optimising payment success, including but not exclusive to authentication and authorisation. Responsible for building and deploying a single source of truth on insights, facts, and reporting related to the Visa Europe Regions payment processing.

Responsibilities :

• Derive analytic insights on client performance and deliver findings to external and internal stakeholders, by proactively advising on how to improve performance. Being comfortable leading an end-to-end advisory engagement with clients.
• Formulate and source necessary datasets from internal tools and platforms, rendering insights in compelling presentations and visualisations.
• Lead client-facing initiatives and consulting projects, manipulating complex data and content in an accurate, understandable and engaging manner taking into consideration that stakeholders have varying degrees of analytical and technical expertise by translating analysis and insights into stakeholder & client language.
• Collaborate and assess market intelligence and research needs across key corridors and markets. Contribute towards the development of strategy to procure and generate market-level intelligence to support and promote payment success improvement and optimization initiatives.
• Work with internal and external stakeholders to manage existing solutions and produce ready-to-consume insight packages for corridor-level, market-level, and region-level leaders.
• Combine and analyse disparate data sources and derive insights in a Big Data environment.
• Work with a pan-European team located in multiple locations and contribute towards global projects.
• Coordinate with internally focused reporting teams to deploy a single source of truth of data for authentication and authorisation.
• Build and deploy capabilities to generate forward-looking views of opportunities, develop hypotheses of key leading indicators of authentication and authorisation trends, gather data, and conduct analysis to identify and isolate existing opportunities.
• Solve business problems and propose solutions while working closely with global and local counterparts to optimise operational performance.
• Retain and maintain SME knowledge regarding authentication and authorisation as well as gather and develop SME knowledge for implementations and enhancements of digital products and services.

Minimum Requirements :

• Visa experience or knowledge of the payments industry.
• SME knowledge of authentication and / or authorisation highly preferable.
• SME knowledge on clearing, fraud, and disputes preferable.
• High level of proficiency manipulating data from a variety of sources - Big Data skills (Hadoop, Hive, Spark) and / or SQL skills required.
• Extensive experience working in data analysis and / or insight delivery role.
• Experience visualising data with tools like Tableau or Power BI; advanced Tableau skills are highly desired.
• Strong proficiency in Microsoft applications such as PowerPoint, Excel, and Word required.
• Strong verbal, written, and interpersonal skills are required.
• Excellent teamwork skills and great mentoring attitude.
• Excellent communication, storytelling, and presentation skills.
• Self-starter with the ability to manage multiple priorities, work cross-functionally in a matrixed organisation, and adapt as necessary to a fast-paced work environment.
• The ability to consume highly complex statistical output and translate / communicate to broad audiences.
• Excellent spoken and written command of English.
• Knowledge of additional European language(s) highly regarded.

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

J-18808-Ljbffr