AWS Cloud Platform Integration Engineer (Customer Success)

Roche; Madrid; On-site; EUR 70,000 - 95,000; Full time

Job summary

Roche seeks a Customer Integration Engineer to bridge Roche’s business units with our enterprise AWS Cloud Platform. You will translate BU needs into platform features, assist with implementation, migrations, and troubleshooting of complex use cases, and ensure service continuity across time zones.

Strong AWS, DevOps, IaC, and CI/CD expertise are essential. You will work with cross-functional teams to improve platform efficiency and support critical incidents to minimize downtime.

Qualifications

• Proven experience solving technical business problems with deep DevOps and Cloud knowledge.
• Ability to research, learn, innovate, and share knowledge continuously.
• Proven ability to collaborate with diverse, cross-functional, geo-distributed teams.

Responsibilities

• Scope / Content Leadership: Manage integration for defined BUs and be the primary expert for platform features.
• Accountability/Problem Solving: Ensure BU satisfaction and support incident resolution across teams.
• Stakeholder Management: Interface with BU engineers and Product Owners to translate pain points into fixes.
• Impact/Strategy: Contribute to roadmap and improve BU efficiency with platform improvements.

Skills

AWS cloud platform

DevOps

Terraform/CDK

Python/Bash scripting

CI/CD

Git(GitHub/GitLab)

Agile SAFe

AI agent integration

Tools

Terraform

CDK

GitHub

GitLab

Python

Job description

Roche seeks a Customer Integration Engineer to bridge Roche’s business units with our enterprise AWS Cloud Platform. You will translate BU needs into platform features, assist with implementation, migrations, and troubleshooting of complex use cases, and ensure service continuity across time zones.

Strong AWS, DevOps, IaC, and CI/CD expertise are essential. You will work with cross-functional teams to improve platform efficiency and support critical incidents to minimize downtime.