Customer Integration Engineer - Roche Cloud Platform AWS

F. Hoffmann-La Roche AG; Madrid; Presencial; EUR 70.000 - 110.000; Jornada completa

Descripción de la vacante

Roche in Madrid is seeking a Customer Integration Engineer to act as the bridge between our Business Units and the AWS Cloud Platform. You will ensure BU teams leverage cloud capabilities to the fullest, aligning infrastructure with business goals.

You will own integration scope, support incident resolution, translate technical pain points into fixes, and collaborate with BU engineers and Product Owners to improve platform efficiency and roadmap delivery.

Formación

• Proven experience solving technical business problems and contributing to projects requiring deep DevOps and Cloud knowledge.
• Demonstrated ability to continuously research, learn, innovate, and share knowledge.
• Proven ability to collaborate effectively with diverse, cross-functional, and geo-distributed teams.

Responsabilidades

• Scope / (Content Leadership): Manages integration for specific, defined Business Units (BUs).
• Accountability/Problem Solving: Accountable for BU satisfaction and supports the RCP Managed Service Provider with incident resolution.
• Stakeholder Management: Interfaces with BU engineers and Product Owners, translating technical pain points into fixes.
• Impact/Strategy: Influence roadmap through BU efficiency improvements.
• Business/Technical ability: Strong AWS practitioner understanding BU language (e.g., Computational Science).

Conocimientos

AWS

Terraform

CDK

DevOps

CI/CD

Python

Bash

GitLab

GitHub

Pytest

SAFe

AI agents integration

Herramientas

GitLab

GitHub

Pytest

Descripción del empleo

At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.

The Position Job description

As a Customer Integration Engineer, you are the bridge between Roche’s cutting-edge Business Units and our enterprise AWS Cloud Platform. Your goal is to ensure that our internal partners don't just "use" the cloud, but leverage it to its fullest potential. As a Customer Integration Engineer in Roche Cloud Platform AWS you will:

• Scope / (Content Leadership): Manages integration for specific, defined Business Units (BUs).
• Accountability/Problem Solving: Accountable for BU satisfaction and supports the RCP Managed Service Provider with incident resolution. Solves complex technical hurdles using existing platform tools.
• Stakeholder Management: Interfaces with BU engineers and Product Owners. Focuses on translating technical "pain points" into fixes.
• Impact/Strategy: Impact is felt through increased BU efficiency. Focuses on the immediate roadmap.
• Business/Technical ability: Strong AWS practitioner who understands the "language" of the assigned BU (e.g., Computational Science).

Qualifications

Education / Experience Proven experience in solving technical business problems and contributing to projects requiring deep DevOps and Cloud knowledge. Demonstrated ability to continuously research, learn, innovate, and share knowledge. Proven ability to collaborate effectively with diverse, cross-functional, and geo-distributed teams.

Technical Skills

• Expertise in building and managing platforms or multi-tenant applications in AWS (account provisioning, landing zone deployment, customizations, exposure of functionality, etc).
• Strong foundation in IaC development, testing and deployment using Terraform or CDK.
• Experience applying DevOps principles and Platform engineering practices to build efficient and highly scalable solutions.
• Familiarity with Gitlab/Github, SDLC practices and CI/CD.
• Hands-on experience using scripting languages such as Python or Bash and testing frameworks like Pytest.
• Familiarity with Agile methodologies (SAFe), principles, processes, and tools.
• Familiarity with the creation and usage of AI agents and their integration in supporting DevOps tasks.

Additional Qualifications

Strong ability to practice sustainable incident response, including managing ITSM processes and conducting blameless postmortems.

Who we are

A healthier future drives us to innovate. Together, more than 100’000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact. Let’s build a healthier future, together.

Roche is an Equal Opportunity Employer. We believe it’s urgent to deliver medical solutions right now – even as we develop innovations for the future. We are passionate about transforming patients’ lives. We are courageous in both decision and action. And we believe that good business means a better world. That is why we come to work each day. We commit ourselves to scientific rigor, unassailable ethics, and access to medical innovations for all. We do this today to build a better tomorrow. We are proud of who we are, what we do, and how we do it. We are many, working as one across functions, across companies, and across the world. We are Roche.