Automotive Workshop Supervisor

Placements24; O Mente; Presencial; EUR 23.000 - 29.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Salary package

Leadership opportunities

Career development

Team environment

Training programs

Provident fund

Medical aid

Company vehicle

Descripción de la vacante

Our client, a well-respected automotive service center in Queenstown, Eastern Cape, is seeking an Automotive Workshop Supervisor to lead a team of technicians and ensure high-quality repairs.

The role focuses on daily operations, workload planning, quality control, and strong customer service. You will mentor staff, uphold safety standards, and drive continuous improvement in a busy workshop environment.

Formación

• Proven experience as a qualified Automotive Technician with several years in a supervisory or leadership role.
• Strong technical knowledge of automotive systems, diagnostics and repair procedures.
• Excellent leadership, communication and people management skills.
• Ability to organise and manage workloads and schedules.
• Proficiency in using diagnostic equipment and dealership management systems.
• Commitment to quality workmanship and customer satisfaction.
• Valid driver's license.
• Relevant trade qualifications are essential.
• Ability to stay calm under pressure in a busy workshop.

Responsabilidades

• Supervise day-to-day operations of the automotive workshop.
• Direct work of technicians, ensuring high-quality repairs.
• Assign tasks and manage technician schedules for efficiency.
• Conduct quality control on completed work.
• Assist technicians with complex diagnostics.
• Maintain workshop safety and cleanliness.
• Manage parts ordering and inventory.
• Provide excellent customer service.
• Monitor workshop performance metrics and drive improvements.
• Foster a positive, collaborative team environment.

Conocimientos

Leadership

People management

Diagnostics

Repair procedures

Customer service

Educación

Relevant trade qualifications

Descripción del empleo

About the Role

Our client, a well-respected automotive service center in Queenstown, Eastern Cape , is seeking a motivated and experienced Automotive Workshop Supervisor to lead their team of technicians. This supervisory role is critical for ensuring the smooth and efficient operation of the workshop, maintaining high standards of workmanship, and fostering a productive team environment. The ideal candidate will possess strong leadership skills, excellent technical knowledge of automotive repair, and a commitment to customer satisfaction. You will be responsible for overseeing daily operations, managing technician workloads, quality control, and ensuring all repairs are completed accurately and on time. This is an excellent opportunity to take on a leadership role within the automotive industry in the Queenstown area. Our client values professionalism and dedication.

Key Responsibilities

• Supervise and manage the day-to-day operations of the automotive workshop.
• Oversee and direct the work of automotive technicians, ensuring high-quality repairs and maintenance.
• Assign tasks and manage technician schedules to optimize workflow and efficiency.
• Conduct quality control checks on completed work to ensure it meets standards and customer expectations.
• Assist technicians with complex diagnostic issues and provide technical guidance when needed.
• Ensure the workshop is maintained in a clean, organized, and safe condition, adhering to all safety regulations.
• Manage parts ordering and inventory for the workshop, ensuring availability of necessary components.
• Provide excellent customer service, addressing customer inquiries and concerns professionally.
• Monitor workshop performance metrics and implement strategies for improvement.
• Foster a positive and collaborative team environment, encouraging professional development among staff.

Requirements

• Proven experience as a qualified Automotive Technician with several years in a supervisory or leadership role.
• Strong technical knowledge of automotive systems, diagnostics, and repair procedures.
• Excellent leadership, communication, and people management skills.
• Ability to effectively organize and manage workloads and schedules.
• Proficiency in using diagnostic equipment and dealership management systems.
• A strong commitment to quality workmanship and customer satisfaction.
• Ability to remain calm and effective under pressure in a busy workshop environment in Queenstown .
• Relevant trade qualifications are essential.
• A valid driver's license.
• Problem-solving skills and the ability to make sound decisions.

Benefits

• Competitive salary package commensurate with experience and qualifications.
• Opportunity for leadership and career advancement.
• Work with a dedicated and experienced team.
• Continuous training and professional development opportunities.
• A stable and respected automotive service center.
• Company vehicle or travel allowance may be provided.
• Contribution to provident fund and medical aid.