Automation Platform Manager _ Salesforce Marketing Cloud- Pharma

Mindmatch; Barcelona; Presencial; EUR 60.000 - 90.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Permanent contract

Hybrid work model

Competitive salary

Descripción de la vacante

Hays busca un Platform Manager Automation (PMA) Services Engineer para apoyar el ecosistema de Campaign Automation en un entorno farmacéutico global. Será responsable de la configuración técnica, automatización y soporte operativo de Salesforce Marketing Cloud y plataformas de engagement digital.

Trabajará estrechamente con equipos de Campaign Management, Campaign Support y IT para entregar soluciones de automatización escalables y de alta calidad, alineadas con objetivos de negocio.

Formación

• Experiencia configurando y manteniendo plataformas de automatización de campañas.
• Capacidad para traducir requerimientos de negocio en soluciones técnicas escalables.
• Conocimiento de Salesforce Marketing Cloud y procesos de entrega de campañas.

Responsabilidades

• Configurar, mantener y optimizar soluciones de automatización de marketing.
• Alinear flujos de campaña con briefings de mercados locales.
• Monitorear ejecuciones y rendimiento para identificar problemas y mejoras.
• Apoyar pruebas UAT, validaciones y despliegues de mejoras.

Conocimientos

Salesforce Marketing Cloud

SQL

ETL processes

API integrations

Agile delivery

Stakeholder management

English fluency

Herramientas

Jira

Confluence

Bitbucket

Tableau

AMPscript

JavaScript

HTML/CSS

Descripción del empleo

Descripción del trabajoAt Hays, we are looking for a

La descripción completa del puesto cubre todas las habilidades asociadas, la experiencia previa y cualquier cualificación que se espera que tengan los solicitantes.

Platform Manager Automation (PMA) Services Engineer

to support and enhance the Campaign Automation Services ecosystem within a global pharmaceutical environment. This role will be responsible for the technical configuration, automation, optimization, and operational support of Salesforce Marketing Cloud and related digital engagement platforms, ensuring the successful delivery of omnichannel marketing campaigns and automation initiatives. The position will collaborate closely with Campaign Management, Campaign Support, Omnichannel Platform teams, IT stakeholders, and business users to deliver scalable, high-quality automation solutions aligned with business objectives and best practices.

What you will do

• Configure, maintain, and optimize marketing automation solutions within Salesforce Marketing Cloud and related campaign automation platforms.
• Ensure campaign workflows and executions are built according to business requirements and campaign briefings provided by local markets.
• Monitor campaign executions and platform performance, proactively identifying operational issues, failures, and optimization opportunities.
• Own and continuously improve campaign automation processes, driving innovation and efficiency initiatives.
• Support User Acceptance Testing (UAT), validation activities, and software enhancement deployments within the marketing automation ecosystem.
• Troubleshoot workflow, delivery, and platform issues, coordinating with IT teams when required.
• Develop and maintain automation scripts, schema extensions, API integrations, and technical components within Salesforce Marketing Cloud.
• Design and maintain campaign workflows, reusable templates, landing pages, and HTML-based digital assets.
• Document technical processes, enhancements, and platform configurations to support operational excellence.
• Collaborate closely with Campaign Support Services, Campaign Management teams, Platform Management Omnichannel teams, and business stakeholders.
• Participate in platform transformation, migration, and continuous improvement initiatives across the digital engagement ecosystem.

What we are looking for

• Strong experience working with
• Salesforce Marketing Cloud
• in enterprise marketing automation environments.
• Hands-on expertise configuring, managing, and supporting marketing automation platforms and campaign delivery processes.
• Experience translating business requirements into scalable technical solutions and software enhancements.
• Good understanding of campaign execution, automation workflows, and digital engagement processes.
• Knowledge of databases, SQL, ETL processes, and API integrations.
• Experience supporting production environments and troubleshooting platform issues.
• Familiarity with Agile delivery models and cross-functional collaboration. (Derived from the collaborative nature of the role and platform delivery activities.)
• Strong communication and stakeholder management skills.
• Fluency in English.

Nice to Have

• Experience with Customer Data Platforms (CDPs), especially
• Salesforce Data Cloud
• or
• Treasure Data .
• Experience in platform transformation or migration projects within marketing automation ecosystems.
• Marketing Automation certifications (Architect, Developer, or equivalent).
• Proficiency in
• AMPscript ,
• JavaScript ,
• HTML ,
• and
• CSS .
• Exposure to
• Adobe Campaign Classic
• or other enterprise marketing automation platforms.
• Experience working with
• JIRA ,
• Confluence , and
• BitBucket .
• Knowledge of
• Tableau
• or other data visualization tools.
• Understanding of pharmaceutical industry processes and tools such as
• Veeva CRM
• and
• Veeva Vault .
• Experience in consultancy, software house, or project delivery environments.

What We Offer

• Permanent contract through Hays.
• Flexible hybrid working model.
• Competitive salary package.
• International and collaborative environment within a leading pharmaceutical company. xkdbapo
• Exposure to innovative technologies and enterprise-level omnichannel engagement platforms.

If you are passionate about Marketing Automation, Salesforce Marketing Cloud, and helping global teams deliver impactful omnichannel campaigns through innovative automation solutions, we would love to hear from you!