Automation Engineer - L3 Support

Rezolve Ai - Conversational commerce for retail and ecommerce; Vitoria; Presencial; EUR 52.000 - 76.000; Jornada completa

Descripción de la vacante

Rezolve Ai - Conversational commerce for retail and ecommerce in Madrid, Spain is seeking an Automation Engineer & IT Tools Management Specialist for L3 Support. You will drive automation across infrastructure, devices, databases, and networks, while improving ITSM, monitoring, CMDB, and tooling.

The role emphasizes deep scripting, ServiceNow ITSM/CMDB, and IT governance with collaboration across IT teams, keeping security at the forefront.

Formación

• Strong experience with PowerShell, Python, Ansible & REST APIs.
• Hands-on experience with ServiceNow ITSM/CMDB
• Exposure to monitoring tools such as Centreon & Azure Monitor
• Experience with SCCM/Intune patch automation
• IT tools optimization, integrations, dashboards & reporting
• Strong understanding of ITIL v4, security and operational governance

Responsabilidades

• Drive automation across infrastructure, workplace, database & network operations.
• Identify opportunities to reduce manual effort and improve service quality.
• Optimize enterprise ITSM, monitoring, CMDB and automation platforms.
• Work closely with infrastructure, operations, monitoring and ITSM teams.
• Own L3-level automation and tooling improvements.

Conocimientos

Automation

REST APIs

Observability

Security governance

ITIL v4

Herramientas

PowerShell

Python

Ansible

ServiceNow

Centreon

Azure Monitor

SCCM/Intune

Descripción del empleo

Descripción del trabajo

Automation Engineer & IT Tools Management Specialist - L3 Support Madrid, Spain | Full-time | 5+ Years Experience

Dear Professionals, We're Hiring. Are you passionate about automation, IT operations, and optimizing enterprise tools? We're looking for an experienced L3 specialist to help transform IT operations through smarter automation, better observability, and continuous improvement.

Key Skills:

• Strong experience with PowerShell, Python, Ansible & REST APIs
• Hands-on experience with ServiceNow ITSM/CMDB
• Exposure to monitoring tools such as Centreon & Azure Monitor
• Experience with SCCM/Intune patch automation
• IT tools optimization, integrations, dashboards & reporting
• Strong understanding of ITIL v4, security and operational governance

What makes this role exciting:

• Drive automation across infrastructure, workplace, database & network operations
• Identify opportunities to reduce manual effort and improve service quality
• Optimize enterprise ITSM, monitoring, CMDB and automation platforms
• Work closely with infrastructure, operations, monitoring and ITSM teams
• Own L3-level automation and tooling improvements

Thanks and Regards, Amilthavani Moorthy Senior IT Recruiter Mpower Plus - A Rezolve AI Company
Mob: [phone]
Office: 020-39832881 Ext: 222
Email: [e-mail]