Automation Engineer - L3 Support

MPower Plus; Valencia; Presencial; EUR 40.000 - 60.000; Jornada completa

Descripción de la vacante

MPower Plus in Madrid, Spain is seeking an Automation Engineer & IT Tools Management Specialist for L3 Support. You will drive automation across infrastructure, workplace, database and network operations.

The role focuses on reducing manual effort, improving service quality, and optimizing ITSM, monitoring, CMDB and automation platforms. You will collaborate with infrastructure, operations, monitoring and ITSM teams to deliver robust IT operations.

Formación

• Proven experience in automation, IT operations, and tooling optimization.
• Strong knowledge of ITIL v4 and security governance.
• Experience with enterprise ITSM, CMDB and monitoring platforms.

Responsabilidades

• Drive automation across infrastructure, workplace, database & network operations.
• Identify opportunities to reduce manual effort and improve service quality.
• Optimize enterprise ITSM, monitoring, CMDB and automation platforms.
• Work closely with infrastructure, operations, monitoring and ITSM teams.
• Own L3-level automation and tooling improvements.

Conocimientos

PowerShell

Python

Ansible

REST APIs

Herramientas

ServiceNow ITSM/CMDB

Centreon

Azure Monitor

SCCM/Intune patch automation

Descripción del empleo

Dear Professionals,

We’re Hiring | Automation Engineer & IT Tools Management Specialist – L3 Support

Madrid, Spain | Full-time | 5+ Years Experience

Are you passionate about automation, IT operations, and optimizing enterprise tools? We’re looking for an experienced L3 specialist to help transform IT operations through smarter automation, better observability, and continuous improvement.

Key Skills:

• Strong experience with PowerShell, Python, Ansible & REST APIs
• Hands-on experience with ServiceNow ITSM/CMDB
• Exposure to monitoring tools such as Centreon & Azure Monitor
• Experience with SCCM/Intune patch automation
• IT tools optimization, integrations, dashboards & reporting
• Strong understanding of ITIL v4, security and operational governance

What makes this role exciting?

• Drive automation across infrastructure, workplace, database & network operations
• Identify opportunities to reduce manual effort and improve service quality
• Optimize enterprise ITSM, monitoring, CMDB and automation platforms
• Work closely with infrastructure, operations, monitoring and ITSM teams
• Own L3-level automation and tooling improvements

Mpower Plus – A Rezolve AI Company