Associate Payments Business Analyst – based in Luxembourg

European Investment Bank (EIB); Madrid; Presencial; EUR 60.000 - 80.000; Jornada completa

Descripción de la vacante

The European Investment Bank is seeking an Associate Payments Business Analyst for its Luxembourg headquarters. This role entails business analysis for critical software solutions, requiring a university degree and relevant experience in the financial sector. The successful candidate will collaborate on digitalization projects and support back office applications, ensuring optimal efficiency and user satisfaction.

Formación

• Minimum 3 years of relevant professional experience in the financial sector or business consulting.
• Good understanding of payment market standards including ISO 20022.
• Experience with payment and reconciliation software.

Responsabilidades

• Conduct business analysis to implement critical software solutions.
• Support processes related to the implementation and running of applications.
• Coordinate functional support to business users in FI-PRO directorate.

Conocimientos

Business analysis

Process analysis

Solution design

Software configuration

Communication

Educación

University degree (minimum an equivalent to a Bachelor)

Herramientas

Microsoft Excel

Microsoft PowerPoint

Descripción del empleo

Associate Payments Business Analyst – based in Luxembourg

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This position is based at our Luxembourg headquarters and requires regular office presence. The EIB offers you the opportunity to live and work in a truly international and multi-cultural environment. We also offer relocation support.

The EIB , the European Union's bank, is seeking to recruit for its Finance Directorate (FI), Planning and Settlement of Operations Department (PRO), Contracts and Business Solutions Division (CBS), Business Digitalisation and Support Unit (BuDis) at its headquarters in Luxembourg, an Associate Payments Business Analyst

This is a full-time position at grade 4 for which the EIB offers a permanent contract.

• internal benchmark Associate Officer Business Support for IT Applications

Panel interviews are anticipated for July / August.

Purpose

You will conduct business analysis to implement and maintain critical software solutions. This role involves providing expertise in business requirements analysis, process analysis, solution design and software configuration to meet the organization's digitalization, technology security, and regulatory needs.

Operating Network

You will report to the Head of Unit. You will be in working contact with other colleagues in FI and other Directorates for business aspects, while you will co-operate closely with the other units of the FI-PRO Back-Office Divisions and with FI-SDM and GDO on technical aspects. The post will primarily focus on the implementation of Projects falling under the Digital Ambition programme and support the Back Office Divisions for deliveries related to these projects.

Regular telework is allowed as long as the Bank’s telework policy and the Minimum Presence Required rules applicable for FI PRO teams are respected.

Accountabilities

COLLABORATE ON BUSINESS PROJECTS

Contribute and provide business support to projects with specific scope and timing to ensure their realization within the set scope, time, and budget.

• Act as a Business Analyst (under the supervision of the project manager) on complex business or IT projects in the area of Lending and Treasury / Borrowings (e.g. new product implementation, new functionality introduction, new application, Package upgrades, etc.)
• Collaborate in workshops / discussions to understand – within assigned business area – project goals, workflows, complex business needs, gaps, and opportunities
• Review and comment technical documentation related to the approved solution before implementation.
• Report on a regular basis the status of the FI-PRO applications’ developments to the senior colleagues and HoU
• Review the documentation of transactional processes

PROVIDE SUPPORT AND ENSURE MAINTENANCE AND DEVELOPMENT OF SYSTEMS

Support processes related to the implementation and running of the FI-PRO’s applications under the unit’s remit in order to ensure optimum efficiency and reliability of the applications and related financial data and user’s satisfaction (internal and external).

• Provide 1st level user support : analyse incidents, identify workarounds, provide specific advice and follow-up of resolutions
• Coordinate functional support to business users in FI-PRO directorate
• Gather user requirements for maintenance and developments, follow-up on implementations
• Provide status updates to the senior management on the development
• Execute User Acceptance Tests (UAT) test plans to ensure that business requirements and functional specifications are implemented properly and meet objectives, (e.g. review and definition of rules, reports and activities).
• Collaborate to the training sessions organization when required

ACT AS CONTACT POINT

Build and maintain relationships and collaborate with counterparts from others EIB Group’s Directorates.

• As needed represent FI-PRO in working groups and transversal initiatives, when related to the applications under unit’s remit.
• Participate and Collaborate to NPCs and working groups that impact FI-PRO on new products or bank-wide initiatives, and assist BuDiS senior colleagues in order to define solutions that will meet the requirements of the services and cover the business needs.
• Streamline the communications with IT and the software vendor for problem resolution.

Qualifications

• University degree (minimum an equivalent to a Bachelor), ideally in the fields of information technology, mathematics or finance.
• Minimum 3 years of relevant professional experience, ideally in the financial sector, or business consulting companies as Business Analyst or Project Manager.
• Good understanding of payment market standards including the latest ISO 20022 standards.
• Experience with payment and reconciliation software such as ION Wallstreet D&C, SWIFT Alliance Access, Accurate NXG, or similar platforms.
• Good knowledge of financial instruments, systems and processes related to Back-Offices (Borrowings and / or Treasury and / or Lending).
• Knowledge of a financial back-office software (ION Wallstreet TRM - CLM or similar) would be an advantage.
• Experience in IT projects involving business rules automation and IT algorithm implementation, including understanding conditions, loops, and parsing, is an advantage.
• Good presentation and communication skills.
• Knowledge of the standard computer tools, in particular, strong proficiency in Microsoft Excel and PowerPoint is required.
• Excellent knowledge of English and / or French (
• with a good command of the other. Knowledge of other EU languages would be an advantage.

Find out more about EIB core competencies here

To find out more about our eligibility criteria click here

• Unless stated explicitly as a required qualification, a good command of French is not a pre-requisite for hire. As both English and French are however official working languages of the EIB, proficiency in both languages is a pre-requisite for your future career development. Any language clause in your contract must be fulfilled in order for you to be eligible for a promotion (either via the annual appraisal cycle or via an internal selection process). Proficiency is understood to mean the attainment of level 5 of the Inter Institutional language courses, corresponding to B1.2 of the Common European Framework of Reference for Languages (CEFRL). The Bank offers appropriate training support.

We hire and value talent with unique characteristics, creating a work environment where they can be themselves. We believe that Diversity, Equity and Inclusion makes us a performing and innovative organisation. We encourage all suitably qualified and eligible candidates to apply regardless of their gender identity / expression, age, racial, ethnic and cultural background, religion and beliefs, sexual orientation, disability or neurodiversity.

We strongly invite applicants with a disability, neurodivergent profile or chronic condition to request reasonable accommodations at any stage during the recruitment process. Please contact the EIB Recruitment team who will ensure that your request is handled.

By applying for this position, you acknowledge the importance of maintaining the security and integrity of the Information of the EIB Group. In case of selection for the position you agree to comply with all measures (policies, controls, document classification and management) implemented by the EIB Group to prevent unauthorised disclosure of any information or any damage to the EIB Group reputation.

Deadline for applications : 10th July 2025

Seniority level

Seniority level

Not Applicable

Employment type

Employment type

Full-time

Job function

Job function

Consulting and Finance

Banking

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