Associate Mako Product Specialist - Ciudad Real

Stryker Group; Comunidad Valenciana; Presencial; EUR 30.000 - 60.000; Jornada completa

Descripción de la vacante

An innovative company is seeking an Associate Mako Product Specialist to enhance surgical experiences through the Mako robotics system. This role involves providing critical training and support to surgeons and operating room staff, ensuring precision in joint replacement surgeries. With a strong emphasis on communication and relationship-building, you'll collaborate with sales and marketing teams to drive account growth. Enjoy a dynamic work environment where your contributions make a tangible impact on healthcare. Join a dedicated team committed to transforming orthopedic surgeries globally, while benefiting from comprehensive training and career development opportunities.

Servicios

Company Car

MAKO Product Training

Career Development Opportunities

Recognition of Performance

Flat Hierarchies

Formación

• 1+ year of experience in clinical support or related roles.
• Fluency in Spanish and English (C1 level required).

Responsabilidades

• Provide training and technical support for Mako robot operations.
• Build relationships with healthcare staff and surgeons.

Conocimientos

Communication Skills

Clinical Support

Training and Education

Problem-solving

Educación

Bachelor’s degree in Biomedical Engineering

Medical Certification (CST, PT, CPT)

Master’s degree in Biomedical Engineering

Herramientas

Mako Robotics System

Sales and Marketing Tools

Descripción del empleo

For our innovative Mako robotics system, we are looking for an Associate Mako Product Specialist to cover the clinical field service in the area of Ciudad Real. The Mako enables surgeons to have a more predictable surgical experience when performing joint replacement surgery (hip, knee).

With your strong communication skills, you will brief the assigned customers and provide them with intensive on-site guidance before and during surgical procedures in all areas of application of the Mako Robotics System. After an intensive training and onboarding phase of 6 months including certification, you will work within a highly engaged team that truly cares about making healthcare better by providing best customer product support with a high level of personal responsibility.

As a Mako Product Specialist at Stryker, you will help transform orthopedic surgeries around the world and help us achieve our mission of making healthcare better.

In this role, you’ll be a resident expert in everything concerning the Mako robot – our newest product used in robotic-arm assisted surgery.

What you will do

• Provide surgeons and operating room staff with training and Clinical / Technical support in the operation of Mako robot and its associated equipment and instruments to ensure ideal placement and precision.
• Provide product feedback to Stryker engineers to enhance product design.
• Build professional relationships with healthcare staff and surgeons.
• Create detailed case reports and resolve product-related issues.
• Collaborate with the sales and marketing teams to support account growth.
• Obtain purchase orders for products consumed during surgical procedures and maintain and track consigned inventories of company's products.
• Partner with other cross-functional teams in selling the clinical benefits of the company’s products, drive continuous account growth and case volume.

What you need

Minimum Qualifications :

• Bachelor’s degree within the field of biomedical engineering, medical technology, health sciences or Medical Certification (i.e. CST, PT, CPT, etc.) with minimum 1 year of professional and / or related experience.
• Minimum 1 year relevant work experience in a sales and / or technical environment (medical, pharmaceutical, healthcare industry) as clinical support specialist, nurse, physiotherapist, application specialist, product specialist, paramedic or similar.
• Fluency in Spanish and English is required (minimum C1 level in both languages). We kindly ask you to apply with an English CV.
• Valid driver’s license.

Preferred :

• Master’s degree within the field of biomedical engineering, medical technology, health sciences.
• Experience with clinical training and education programs.
• Orthopedic surgery experience.
• Demonstrated knowledge of business administrative and clerical procedures and systems (e.g., word processing, file management and record maintenance).

What We Offer

• Company Car: As this is a field-based role with regular on-site meetings with customers, you will be provided with a customized company car including fuel card and all services.
• MAKO Product Training: To become a certified MAKO Product Specialist, you will complete a 6-month product training in English including co-travelling, surgery observation in the operating room and a final exam.
• Flat hierarchies and responsibility: Through flat hierarchies, we strengthen the initiative and willingness of our employees to take over responsible tasks.
• We grow talent: At Stryker we offer great personal and internal career development for our employees, with the possibility to make both vertical and lateral position movement.
• Team spirit & engagement: We create engaged and inclusive teams that encourage colleagues to share their diverse perspectives and opinions.
• Competitive salary: With us, you will receive a competitive salary commensurate with your job.
• Recognition of your performance: At our company, outstanding individual and cross-functional team performance is rewarded. Ideas, projects, or other exceptional achievements can be submitted for various awards on a local and global level.