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A leading SaaS company in the vacation rental industry is seeking an Associate Customer Success Manager to support customers across Europe. This fully remote position focuses on delivering exceptional value to customers and driving engagement while leveraging consultative selling skills and a strong relationship-building approach.
Associate Customer Success Manager - 100% remote - Europe
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Job Description
NOTE : This is a FULLY remote role, but the candidate must be within the Europe region to collaborate with their team, peers, and internal customers. You do not have to be in the specific country or city shown in this listing, but please only apply if you are physically based within the European region.
Hostaway is the market-leading SaaS scale-up transforming the vacation rental industry. With innovative solutions and partnerships with giants like Airbnb, VRBO, and Booking, we're taking on the competition and winning. Leveraging our customer-centric core values, we consistently deliver results that encourage growth, learning, and innovation for our team, our customers, and the industry.
Job Description
NOTE : This is a FULLY remote role, but the candidate must be within the Europe region to collaborate with their team, peers, and internal customers. You do not have to be in the specific country or city shown in this listing, but please only apply if you are physically based within the European region.
Hostaway is the market-leading SaaS scale-up transforming the vacation rental industry. With innovative solutions and partnerships with giants like Airbnb, VRBO, and Booking, we're taking on the competition and winning. Leveraging our customer-centric core values, we consistently deliver results that encourage growth, learning, and innovation for our team, our customers, and the industry.
As a profitable and growing company, this role is necessitated by our continued growth. Check out more about our recent funding round of $365 million here.
About The Role
As an Associate Customer Success Manager, you will work alongside our team to provide proactive and reactive support to our fast-growing customer base. You will share responsibility for providing support to small- and mid-sized customers alike, and you will partner with experienced Customer Success Managers to provide support on larger accounts.
You should possess strong consultative selling skills, be comfortable with negotiation, and have the ability to identify needs, deliver value, and build strong, long-lasting relationships. You must also speak French to a native level to work with our customer base.
Your mission
Job requirements
What We Offer
Thank you for your interest. If you apply for this role, you will receive an email from our Talent Acquisition team after your application has been reviewed alongside the qualifications for this role and the qualifications of others who have applied.
Seniority level
Seniority level
Entry level
Employment type
Employment type
Full-time
Job function
Job function
Other
Software Development
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