Asset Risk Analyst |

Finsolutia; Comunidad Valenciana; Presencial; EUR 30.000 - 50.000; Jornada completa

Descripción de la vacante

An established industry player is looking for enthusiastic individuals to join their team as Station Agents. This role is vital in ensuring exceptional passenger service and smooth operations at the airport. You will welcome passengers, manage flight documentation, and coordinate with various teams to enhance the travel experience. If you thrive in a fast-paced environment and have a knack for multitasking, this is your chance to be part of a dynamic team committed to delivering outstanding service. Join us and contribute to creating memorable journeys for travelers around the world!

Formación

• Minimum 1 year experience in civil aviation or tourism preferred.
• Excellent command of English and local languages required.

Responsabilidades

• Welcome passengers and coordinate communication between crew and agents.
• Handle lost baggage coordination and compensation processes.

Conocimientos

Customer Service

Communication Skills

Multitasking

Problem Solving

Teamwork

Ability to Work Under Pressure

Knowledge of Airline Tickets

Proficiency in English

Knowledge of Reservation Systems

Educación

Bachelor's Degree

High School Graduation

Herramientas

Amadeus

Galileo

Descripción del empleo

Station Agent

Are you ready to embark on a rewarding career as a Station Agent? At Turkish Airlines, known for its exceptional hospitality, we are seeking bright and enthusiastic individuals to join our welcoming team. As a Station Agent, you will play a crucial role in providing outstanding passenger services, creating memorable experiences, and ensuring seamless operations at our Airport Office. If you thrive in a fast-paced environment, enjoy interacting with passengers, and are known for your go-getter attitude, this is the perfect opportunity for you. Join us and become a valued member of our team as we strive to deliver exceptional service and elevate the travel experience for our passengers!

Job Description

• As the aircraft arrives, you'll warmly welcome passengers and facilitate smooth coordination and communication between the crew, handling agent, catering, cleaning, air traffic, customs, and immigration. You'll ensure that all necessary flight documents are prepared accurately and completely, place orders for daily catering services, and maintain comprehensive flight records. Post-flight, you'll handle the accurate filing of documents and perform statistical analysis of flight coupons.
• In cases of lost baggage, you'll diligently coordinate with the handling agent to locate and deliver lost items to their owners. If necessary, you'll follow the compensation process accordingly.

Desired Skills & Experience

• Bachelor's degree or at least high school graduation.
• Permanent residence permit in the respective country (the company does not provide or assist with work permits).
• Minimum of 1 year experience in civil aviation or tourism (preferably).
• The ability to thrive in high-pressure situations.
• Excellent command of English and proficiency in local language(s).
• Availability to work in shifts, including overnight shifts.
• A team player who can also work independently when needed.
• Ability to multitask effectively and handle multiple tasks simultaneously.
• Strong oral and written communication skills.
• Demonstrated a sense of responsibility and the ability to make accurate and effective decisions.
• Knowledge of Airline tickets and Air Fares structure.
• Knowledge of reservation systems (Amadeus, Galileo, etc.) will be valued.

We strive to bring the far close by making the world move through our wings. We are working with all our strength to offer our guests a unique experience while connecting 347 destinations around the world. We would like to see you among us in our success story to which each member of our family contributes. Now it is time to grow our family with you to achieve greater goals.