Area Manager, Night Shift Operations

Amazon; Sevilla; Presencial; EUR 45.000 - 65.000; Jornada completa

Descripción de la vacante

Amazon Logistics is seeking an Area Manager to ensure site operations run safely, efficiently, and with high quality. You will lead a team, drive continuous improvement, and manage shift performance while upholding customer service standards.

You will oversee safety culture, process improvements, and collaboration with management to standardize shift practices across sites. Fluency in Spanish and English is required; Bachelor’s degree and people management experience preferred.

Formación

• Bachelor's degree or above.
• Experience in people management.
• Experience communicating with a wide range of stakeholders, including peers and leadership.
• Experience using data to influence business decisions.
• Fluent in Spanish and English at C1 level or above.

Responsabilidades

• Create, oversee, and drive a culture of safety and wellbeing
• Analyse and implement changes to keep quality and productivity at a consistently high level
• Oversee projects to streamline processes, optimise productivity and increase quality of service for customers within your area of responsibility
• Analyse shift performance against relevant business objectives, and put in place actions to improve our operational excellence
• Work collaboratively with management-level colleagues to standardise shift practices

Conocimientos

People management

Stakeholder communication

Data-driven decisions

Bilingual Spanish/English (C1+)

Educación

Bachelor's degree or higher

Herramientas

MS Office

Descripción del empleo

Description

Operations is the beating heart of Amazon. This key part of our business makes sure we fulfil and dispatch orders efficiently so that our customers get their items on time. As an Area Manager, you'll make sure your site is running as smoothly as it should so that we can meet customer demand. You will be leading a team that helps keep our operations safe, efficient, and of a high quality and taking on a number of projects across our network to drive productivity.

Key job responsibilities

• Create, oversee, and drive a culture of safety and wellbeing


• Analyse and implement changes to keep quality and productivity at a consistently high level


• Oversee projects to streamline processes, optimise productivity and increase quality of service for customers within your area of responsibility


• Analyse shift performance against relevant business objectives, and put in place actions to improve our operational excellence


• Work collaboratively with management-level colleagues to standardise shift practices

A day in the life

You’ll work on a shift pattern at one of our sites, making sure it is as productive as it can be. Your main focus will be to own and drive a culture of safety and uphold quality and shift performance standards. You'll also oversee process improvements within your area and drive implementation. A typical day is varied, including everything from routine team management and daily operational responsibilities to process improvement and wide-scale operational contingency tasks. You’ll also be a role model and mentor to new managers.

About the team

Amazon Logistics, or AMZL, handles 'last mile' delivery duties in partnership with third-party distribution businesses. We utilise creative thinking and continuous improvement initiatives to get millions of physical products into the hands of our customers. Our goal is to make our customers' delivery experience as smooth as possible and roll out global delivery solutions for our newest concepts, like Amazon Fresh, Prime Now and Amazon Restaurants.

There are two sides to what we do. Our 'under the roof' associates process millions of products for dispatch to our delivery teams. Our team is people-focused and supportive, particularly as lots of our people work through the night. We focus mostly on operations, with 24/7 shifts in most of our locations.

Meanwhile, our 'on the road' people work with Amazon Flex - a network of delivery contractors. Every year, we continually raise the bar for customer experience with new, innovative delivery services. We look for new ways to overcome industry wide logistics challenges and new ideas to reduce our carbon footprint, supported by a portfolio of cutting-edge vehicles (including Electric Vehicles) and technology to help us do just that.

Basic Qualifications

• Bachelor's degree or above


• Experience in people management


• Experience communicating with a wide range of stakeholders, including peers and leadership


• Experience using data to influence business decisions


• Speak, write, and read fluently in Spanish and English at C1 level or above

Preferred Qualifications

• Experience with process improvement techniques such as Kaizen, Lean Manufacturing or Six Sigma


• Experience in logistics, transportation, supply chain, import/export operations, or data entry/data administration


• Experience working with the MS Office suite (Word, Excel, Outlook) in a professional environment, or experience with Microsoft Office products and applications

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult your Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of your candidates.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.