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Apprentice Thermal Field Service Engineer

Vertiv

Madrid

Presencial

EUR 22.000 - 30.000

Jornada completa

Hace 30+ días

Descripción de la vacante

A global technology company in Madrid is seeking an Apprentice Thermal Field Service Engineer. The role involves maintaining and repairing UPS, battery, and power distribution equipment. Applicants should have a degree in Electrical/Electronic Engineering, basic English skills, and experience in a technical service environment. The position requires flexibility with working hours and travel availability.

Formación

  • Minimum of 4 years experience in a technical service environment working with UPS equipment.
  • Valid driver’s license and willingness to travel.
  • Availability to work during weekends and nights.

Responsabilidades

  • Respond professionally to all assigned service calls while on duty.
  • Perform all work safely, following the company safety policy.
  • Keep the Dispatching Team informed of your schedule and the status of jobs.

Conocimientos

Basic proficiency in English
Computer literacy
Ability to perform heavy lifting (up to 30 kg)

Educación

Secondary school diploma or university degree in Electrical/Electronic Engineering
Descripción del empleo

At Vertiv, we're on a mission to empower the people that will power the future. From a simple swipe to life-changing medicines, from push notifications to generative AI. We design, manufacture, and service the products and solutions that keep the world connected. With $5 billion in sales, a strong customer base and global reach spanning nearly 70 countries, we are uniquely positioned to deliver greater value to our customers and create new opportunities for our people.

As an Apprentice Thermal Field Service Engineer, you will be responsible for startups, maintenance, and emergency repairs for VERTIV UPS, battery, power distribution, and site monitoring equipment. You will be required to establish, promote, and maintain excellent relations with all customers, salesmen, distributors, and others within the area.

Responsibilities:

  • Respond professionally to all assigned service calls while on duty.
  • Read, understand, and comply with all procedures outlined in the Field Procedure Manual.
  • Perform all work safely, following the company safety policy.
  • Ensure spare parts are properly accounted for using established procedures.
  • Keep the Dispatching Team informed of your schedule and the status of all open jobs.
  • Maintain the accuracy of the customer listing by reporting errors.
  • Submit weekly paperwork accurately and in a timely manner; debrief completed jobs at the customer's premises.
  • Keep the company vehicle clean, neat, and properly maintained.
  • Report and promote sales or service leads to the appropriate department.
  • Attend customer meetings as required.
  • Be a reference point for key customers in case of emergency and troubleshooting.
  • Be available to work during weekends and nights in compliance with local labor laws.
  • Work closely with the supervisor to assist with daily operational duties.
  • Comply with the company’s ITC policy.
  • Attend environmentally required training sessions.
  • Handle, transfer, and store waste according to legislation and established procedures.

Required Qualifications & Experience:

  • Secondary school diploma or university degree in Electrical/Electronic Engineering.
  • Basic proficiency in English.
  • Minimum of 4 years experience in a technical service environment working with UPS equipment.
  • Computer literacy.
  • Valid driver’s license, willingness to travel, and weekend availability (often scheduled with short notice).
  • Occasional heavy lifting (up to 30 kg).

The successful candidate will embrace Vertiv’s Core Principles & Behaviors to help execute our Strategic Priorities.

Our Core Principles: Safety, Integrity, Respect, Teamwork, Diversity & Inclusion.

Our Strategic Priorities:

  • Customer Focus
  • Operational Excellence
  • High-Performance Culture
  • Innovation
  • Financial Strength

Our Behaviors:

  • Own It
  • Act With Urgency
  • Foster a Customer-First Mindset
  • Think Big and Execute
  • Lead by Example
  • Drive Continuous Improvement
  • Learn and Seek Development Opportunities
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