Application Services Engineer

Solera Corporation; Madrid; Presencial; EUR 50.000 - 70.000; Jornada completa

Descripción de la vacante

An established industry player is seeking an Application Services Engineer to enhance operational excellence and support critical applications. This role involves diagnosing complex application issues, monitoring performance, and collaborating with IT teams to ensure seamless software delivery. The ideal candidate will have a strong technical background in identity and access management, Windows and Linux systems, and scripting languages. Join a dynamic team that values innovation and is committed to delivering exceptional service while shaping the future of digital experiences in the automotive sector.

Formación

• Deep technical experience in production application services support.
• Strong analytical and troubleshooting abilities to resolve complex issues.

Responsabilidades

• Diagnose and resolve complex application issues for optimal performance.
• Monitor application performance and implement strategies for improvement.
• Collaborate with IT and development teams to ensure proper implementation.

Conocimientos

Technical experience in identity and access management

Application troubleshooting

Analytical skills

OS scripting (Bash, PowerShell, Python)

Virtualization technologies

Cloud computing

Herramientas

Windows Operating System

Linux Operating System

Proprietary software platforms

Descripción del empleo

Application Services Engineer page is loaded

Application Services Engineer

Apply locations: Madrid, Seville

Time type: Full time

Posted on: Posted 30+ Days Ago

Job requisition id: JR-017524

Who We Are

Solera is a global leader in data and software services that strives to transform every touchpoint of the vehicle lifecycle into a connected digital experience. In addition, we provide products and services to protect life’s other most important assets: our homes and digital identities. Today, Solera processes over 300 million digital transactions annually for approximately 235,000 partners and customers in more than 90 countries. Our 6,500 team members foster an uncommon, innovative culture and are dedicated to successfully bringing the future to bear today through cognitive answers, insights, algorithms, and automation. For more information, please visit solera.com.

The Role

The IT Application Engineer will play a crucial role in Solera’s day-to-day operations and initiatives. The successful candidate will possess a deep level of technical experience surrounding identity and access management, focused on production application services support, including Windows and Linux Operating systems, and various proprietary software platforms. This role centralizes around application troubleshooting, deep technical experience, and collaboration with team members to resolve technical issues daily.

Desirable: OS scripting techniques involving Bash, PowerShell, and/or Python. Experience in virtualization technologies, cloud computing, application architectures, experience building and motivating teams, managing large teams.

What You’ll Do

• Diagnose and resolve complex application issues to ensure optimal performance and usability for the various systems and users, and coordinate with department heads to pinpoint and fix issues.
• Monitor application performance to measure uptime and downtime and implement strategies to improve availability and performance.
• Manage and resolve technical issues as they arise, provide incident reports, and see through the resolution process to its end.
• Conduct regular reviews of systems to ensure application health, security, and availability.
• Collaborate with IT and development teams to ensure software projects are properly implemented and to update applications as required.
• Document procedures and practices in a clear, concise manner, ensuring that the organization can continue to rely on this guidance in the future.
• Responsible for the monitoring, measuring, performance, availability, security, recovery, and throughput of application services.
• Oversee the operational integrity of tools, systems, and infrastructure, including technical or process changes that could impact application services.

What You’ll Bring

• A passion for excellence in delivery of service to customers and colleagues alike.
• A drive to improve operational processes and procedures.
• Understands DR planning and execution, and can influence IT infrastructure, IT applications, and business owners on DR planning and practices.
• Technical experience in building troubleshooting application architectures.
• Strong analytical and troubleshooting abilities to resolve complex technical issues.

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