Application Owner CRM

Kardex Remstar is a leading Swiss company and global market leader in warehouse automation and intralogistics systems, with over 2,500 employees worldwide. Our excellent reputation is built on the high quality of our products and services. At Kardex, you get the freedom to truly shape your ideas and vision in an inspiring and motivating work environment, based on trust and innovation. Join a team that plans for tomorrow and makes a meaningful impact!

We are currently seeking a dedicated Central CRM Application Owner to oversee and drive CRM operations and advancements for our New Business and Life Cycle Service Team. This position is integral to shaping the future of CRM in alignment with Kardex’s strategic goals and S / 4HANA transformation initiatives.

As an Application Owner CRM, you will play a pivotal role in driving the operation and evolution of CRM applications, providing strategic guidance and expertise for both business and technical aspects. You will ensure seamless daily operations and advancing solutions for New Business, Life Cycle Services, and AutoStore teams.

Collaborating closely with Process / Data Owners and Solution Architects, you will hold decision-making authority for release planning and change requests, balancing business needs with IT requirements. Your responsibility also encompasses defining the application roadmap, managing risks and dependencies, and establishing robust data quality concepts with measurable KPIs as the designated Data Expert for the application.

Your Profile

Training / Education

1. Bachelor’s degree in computer science, Information Technology, Business Administration, or equivalent education or experience.

Professional Experience

1. Hands-on experience on a global scale with Salesforce CRM, including configuration, customization, and integration.
2. An affinity to IT topics.
3. Advanced presentation skills.

Leadership / Other

1. Curiosity, growth mindset, and grit.
2. Ability to work in a fast-paced and dynamic environment.
3. Excellent analytical skills.
4. Excellent communication and presentation skills.
5. Collaborate effectively and efficiently on projects regardless of physical proximity and across different disciplines and cultures to achieve better results as a team than individuals.
6. Proven influencing and pro-active hands-on mentality.
7. Maintains composure and assertiveness under pressure, confidently pushing back when necessary to uphold objectives.

We Offer

1. Long-term prospects: A secure job in a fast-growing, international company with exciting development opportunities and interesting and varied tasks in a future-oriented environment.
2. Valuable support: Great team spirit, elaborate onboarding, and a wide range of training opportunities in our own academy at the Bellheim site.
3. Attractive salary, company pension plan, and capital-forming benefits - depending on location.
4. Corporate benefits, company, and team events.

Do you want to drive efficiency, consistency, and results by streamlining processes and implementing cutting-edge tools? Become a valued member of our dedicated team!