Application Engineer (m / w / d)

SHINING 3D; Valladolid; Presencial; EUR 30.000 - 45.000; Jornada completa

Descripción de la vacante

SHINING 3D is looking for a Dental Application Engineer to enhance our team. This role involves evaluating customer needs, providing technical support, and delivering training, all while interacting with clients across France and Spain. Ideal candidates will have a strong background in the dental field and digital technology.

Servicios

Free coffee and fruit

Social Friday drinks

Team-building activities

Food subsidy via Foodji

Formación

• Experience in the dental field is essential.
• Strong customer service attitude required.
• Willingness to travel necessary.

Responsabilidades

• Evaluate customer application requirements in France and Spain.
• Prepare technical documentation for tenders and customer projects.
• Support customers remotely or on-site with product demonstrations.

Conocimientos

Customer service

Digital technology expertise

Knowledge of 3D scanners and printers

Fluency in French

Fluency in Spanish

Descripción del empleo

SHINING 3D was founded in 2004 and has been focusing on the research and development, production, and application of high-precision digital 3D products for over 20 years. We are looking to strengthen our team and are seeking a Dental Application Engineer (m / f / d) to join us as soon as possible.

Responsibilities:

1. Evaluate customer application requirements in France and Spain.
2. Prepare technical documentation for tenders and customer projects, and provide application-specific support and technical advice.
3. Support customers remotely or on-site, including event support, product demonstrations in webinars, roadshows, and trade fairs.
4. Create and implement training programs for customers and internal staff.
5. Assist the sales team in identifying problems and clarifying technical issues within the EMEA region (pre- & post-sales).
6. Perform repairs, maintenance, and servicing of 3D scanners and 3D printers (DLP & LCD).
7. Develop manuals, instructions, and documentation to support sales, customer service, and dealers.
8. Gather and share product information and customer feedback with the company.

Your profile:

• Experience in the dental field.
• Digital expertise with good knowledge of technology; some experience with 3D scanners and printers.
• Strong customer service attitude.
• Willingness to travel.
• Fluent in written and spoken French and Spanish.

Employee Benefits at Shining 3D Technology GmbH:

• Free coffee and fruit.
• Social Friday drinks.
• Team-building activities.
• Food subsidy via Foodji.

Join our dynamic team!