Application Engineer (m / w / d)

SHINING 3D; Torrejón de Ardoz; Presencial; EUR 30.000 - 45.000; Jornada completa

Descripción de la vacante

A leading company in digital 3D products is looking for a Dental Application Engineer to strengthen their team in Spain and provide technical support. The role involves evaluating customer needs, preparing documentation, training programs, and maintaining equipment, while requiring fluency in French and Spanish.

Servicios

Free coffee and fruit

Social Friday drinks

Team-building activities

Food subsidy by Foodji

Formación

• Experience in the dental field.
• Fluency in written and spoken French and Spanish.
• Willingness to travel.

Responsabilidades

• Evaluate customer application requirements in France and Spain.
• Prepare technical documentation for tenders and customer projects.
• Support customers remotely or on-site, including event support.

Conocimientos

Customer service attitude

Digital expertise

Technical knowledge of 3D scanners and printers

Educación

Experience in the dental field

Descripción del empleo

SHINING 3D was founded in 2004 and has been focusing on the research and development, production, and application of high-precision digital 3D products for more than 20 years. We are looking to strengthen our team and are seeking a Dental Application Engineer (m/f/d) to join us as soon as possible.

Responsibilities:

1. Evaluate customer application requirements in France and Spain.
2. Prepare technical documentation for tenders and customer projects, and provide application-specific support and technical advice.
3. Support customers remotely or on-site, including event support and conducting product demonstrations at webinars, roadshows, and trade fairs.
4. Create and implement training programs for customers and internal staff.
5. Assist the sales team in identifying issues and clarifying technical questions within the EMEA region (pre- and post-sales).
6. Perform repairs, maintenance, and servicing of 3D scanners and 3D printers (DLP & LCD).
7. Develop manuals, instructions, and documentation to support sales, customer service, and dealers.
8. Gather and share product feedback from customers to the company.

Your Profile:

• Experience in the dental field.
• Digital expertise with good knowledge of technology; some experience with 3D scanners and printers.
• Strong customer service attitude.
• Willingness to travel.
• Fluency in written and spoken French and Spanish.

Employee Benefits:

• Free coffee and fruit.
• Social Friday drinks.
• Team-building activities.
• Food subsidy by Foodji.

Join our dynamic team!