Application Engineer (m / w / d)

SHINING 3D; Santa Cruz de Tenerife; Presencial; EUR 35.000 - 50.000; Jornada completa

Descripción de la vacante

SHINING 3D is expanding its team and is seeking a detail-oriented Dental Application Engineer. Responsibilities include evaluating client needs, providing technical support, and implementing training programs. Applicants should have dental experience and fluency in French and Spanish. Join a dynamic team focused on high-precision 3D solutions.

Servicios

Free coffee and fruit

Social Friday drinks

Team-building activities

Food subsidy by Foodji

Formación

• Experience in the dental field is essential.
• Knowledge of 3D scanners and printers preferred.
• Willingness to travel required.

Responsabilidades

• Evaluate customer application requirements in France and Spain.
• Prepare technical documentation for projects.
• Support customers remotely and on-site.

Conocimientos

Customer service

Digital expertise

Fluency in French

Fluency in Spanish

Technical knowledge of 3D technology

Descripción del empleo

SHINING 3D was founded in 2004 and has been focusing on the research and development, production, and application of high-precision digital 3D products for more than 20 years. We are looking to strengthen our team and are therefore seeking a Dental Application Engineer (m/f/d) to join us as soon as possible.

Responsibilities:

1. Evaluate customer application requirements in France and Spain.
2. Prepare technical documentation for tenders and customer projects, and provide application-specific support and technical advice.
3. Support customers remotely or on-site, including event support, product demonstrations via webinars, roadshows, and at trade fairs.
4. Create and implement training programs for customers and internal staff.
5. Assist the sales team in identifying issues and clarifying technical problems within the EMEA region (pre- and post-sales).
6. Perform repairs, maintenance, and servicing of 3D scanners and 3D printers (DLP & LCD).
7. Develop manuals, instructions, and documentation to support sales, customer service, and dealers.
8. Gather and share product feedback and customer insights with the company.

Your Profile:

1. Experience in the dental field.
2. Digital expertise with good knowledge of technology; some experience with 3D scanners and printers.
3. Excellent customer service attitude.
4. Willingness to travel.
5. Fluency in written and spoken French and Spanish.

Employee Benefits:

• Free coffee and fruit.
• Social Friday drinks.
• Team-building activities.
• Food subsidy by Foodji.

Join our dynamic team!