Application Engineer (m / w / d)

SHINING 3D; Jerez de la Frontera; Presencial; EUR 30.000 - 50.000; Jornada completa

Descripción de la vacante

A leading company specializing in 3D products is seeking a Dental Application Engineer. This role involves providing technical support and training to customers in Spain and France, assisting the sales team, and evaluating application needs. The ideal candidate has dental experience, strong digital expertise, and fluency in French and Spanish.

Servicios

Free coffee and fruit

Social Friday drinks

Team-building activities

Food subsidy by Foodji

Formación

• Experience in the dental field is crucial.
• Good knowledge of technology and 3D devices is desired.
• Fluency in French and Spanish, strong service attitude.

Responsabilidades

• Evaluate customer application requirements and prepare technical documentation.
• Support customers remotely/on-site and create training programs.
• Assist sales with technical issues and perform repairs on equipment.

Conocimientos

Customer Service

Digital Expertise

Technical Support

Educación

Experience in the dental field

Experience with 3D scanners and printers

Descripción del empleo

SHINING 3D was founded in 2004 and has been focusing on the research and development, production and application of high-precision digital 3D products for more than 20 years. We are looking to strengthen our team by hiring a Dental Application Engineer (m / f / d) to join us as soon as possible.

Responsibilities:

1. Evaluate customer application requirements in France and Spain.
2. Prepare technical documentation for tenders and customer projects, and provide extended application-specific support and technical advice.
3. Support customers remotely or on-site, including event support and product demonstrations at webinars, roadshows, and trade fairs.
4. Create and implement training programs for customers and internal staff.
5. Assist the sales team in identifying problems and clarifying technical issues within the EMEA region (pre- and post-sales).
6. Perform repairs, maintenance, and servicing of 3D scanners and 3D printers (DLP & LCD).
7. Develop manuals, instructions, and documentation to support sales, customer service, and dealers.
8. Gather and share product information and customer feedback with the company.

Your Profile:

• Experience in the dental field.
• Digital expertise with good knowledge of technology; some experience with 3D scanners and printers.
• Strong customer service attitude.
• Willingness to travel.
• Fluency in written and spoken French and Spanish.

Employee Benefits:

• Free coffee and fruit.
• Social Friday drinks.
• Team-building activities.
• Food subsidy by Foodji.

Join our dynamic team!