Analytics and Data Manager

Omega CRM, A Merkle Company; Sevilla; Híbrido; EUR 40.000 - 60.000; Jornada completa

Descripción de la vacante

A leading global digital company is seeking a Data & Analytics Strategist to enhance client engagement through data-driven insights. The successful candidate will analyze risks, support sales, and drive complex projects to ensure successful outcomes. The role demands a Bachelor's degree, extensive data experience, and proficiency in relevant software tools.

Servicios

Permanent contract

Home Office

Health insurance

Professional development opportunities

Formación

• Extensive experience in business data collection and interpretation.
• At least 5 years in roles such as Project Manager or Solution Architect.
• Ability to analyze risks and support complex projects.

Responsabilidades

• Analyze and interpret risks before project initiation.
• Support sales teams with benchmarks and proposals.
• Engage in delivering high-risk projects with Operations.

Conocimientos

Platform development

Organization

Time management

Conflict resolution

English proficiency

Educación

Bachelor's degree in Computer Engineering

Bachelor's degree in Business Administration

Bachelor's degree in related fields

Herramientas

Talend

Pentaho

Datorama

SQL

Python

Tableau

Power BI

Salesforce CRM Analytics

Descripción del empleo

Omega CRM, a Merkle & Dentsu company with over 20 years of experience in Customer Experience services, is seeking a Data & Analytics Strategist.

The role involves gaining industry and market expertise through various projects, providing clients with benchmark insights, analyzing and developing proposals to support the sales team, and implementing mechanisms to identify and mitigate commercial risks during pre-sales.

Key responsibilities include analyzing and interpreting risks before project initiation, engaging in delivering complex and high-risk projects in coordination with Operations, conducting logical analyses, and participating in decision-making related to team development and performance.

Qualifications include a Bachelor's degree in Computer Engineering, Business Administration, or related fields, with strong skills in platform development, organization, time management, conflict resolution, and English proficiency.

Candidates should have extensive experience in business data collection, interpretation, process optimization, and at least 5 years in roles such as Project Manager or Solution Architect.

Proficiency in software tools like Talend, Pentaho, Datorama, SQL, Python, Tableau, Power BI, and Salesforce CRM Analytics is required.

This position offers a permanent contract, Home Office, Health insurance, and opportunities for professional development.

We are a digital global company committed to accelerating the business experience (BX) of our customers through innovative technology and data-driven solutions in Customer #OmnichannelExperiences, including #CustomerServices, #eCommerce, #Analytics, and #Marketing. We are a top 3 Salesforce partner in Europe, recognized for our innovation and knowledge, fostering a collaborative culture aligned with our core values: #Talent, #Flexibility, #Commitment, and #Innovation.