ANALISTA / PROGRAMADOR SENIOR C++

Fundación Hospitalarias; Málaga; Presencial; EUR 50.000 - 70.000; Jornada completa

Descripción de la vacante

An established industry player in luxury travel is seeking an Account Manager for Hotels & Resorts. This pivotal role involves building and maintaining strong relationships with global and regional partners, ensuring the successful execution of sales strategies, and contributing to the company’s objectives. The ideal candidate will have a background in business or tourism, with a proven track record in account management and a passion for delivering exceptional service. Join a dynamic team and play a key role in shaping the future of luxury travel, where your contributions will directly impact growth and engagement with prestigious partners.

Formación

• 4-6 years in the travel industry with account management experience.
• Strong negotiation and strategic skills required.

Responsabilidades

• Develop and maintain strong partner relationships to achieve strategic goals.
• Manage projects and drive growth with preferred partners.

Conocimientos

Negotiation Skills

Strategic Account Management

Analytical Skills

Collaboration

Commercial Acumen

Presentation Skills

CRM Proficiency

Market Awareness

Educación

Tertiary qualification in Business

Tertiary qualification in Travel & Tourism

Tertiary qualification in Marketing

Herramientas

Microsoft Office Suite

Descripción del empleo

Virtuoso is the leading global travel agency network specializing in luxury and experiential travel. This by-invitation-only organization comprises over 1,200 travel agency locations with more than 20,000 travel advisors in 54 countries throughout North America, Latin America, the Caribbean, Europe, Asia-Pacific, Africa and the Middle East. Drawing upon its preferred relationships with more than 2,300 of the world’s best hotels and resorts, cruise lines, airlines, tour companies and premier destinations, the network provides its upscale clientele with exclusive amenities, rare experiences and privileged access. Normalized annual sales of (U.S.) $28-$32 billion make Virtuoso a powerhouse in the luxury travel industry.

The Account Manager, Hotels & Resorts is a key member of Virtuoso’s global team, responsible for working with Virtuoso’s global Preferred Partners in the assigned region and supporting the regional General Manager by identifying and engaging potential regional Preferred Partners. This role ensures the successful execution of the regional sales strategy set forth by the Account Director and contributes to Virtuoso’s global business objectives.

Essential duties and responsibilities include the following :

• Develop and maintain strong partner relationships, focusing on achieving shared strategic goals with both global and regional Preferred Partners.
• Achieve Key Performance Indicators (KPIs) including (but not limited to) Revenue Performance goals in marketing sales and event attendance and maintain robust Partner Briefs for each regional account in conjunction with Global Partner Briefs.
• Communicate proactively with Global Virtuoso colleagues, sharing partner feedback and intelligence to improve current programs and strengthen partner relevancy.
• Participate in company initiatives and on committees, communities, and other Virtuoso initiatives as assigned by the Account Director.
• Work with partners to implement action plans that drive growth and engagement with Virtuoso, measuring and achieving global and regional KPIs.
• Engagement of partners in market events.
• Competitor analysis and reporting – share all relevant information with the Account Director.
• Management of critical partner matters.
• Represent Virtuoso at industry trade shows, conferences & meetings as required; and solicit new supplier partners based on program needs.
• Create content and conduct monthly regional market update meetings for partners.
• Attend industry functions and events as required, which may take place outside normal business hours.
• Manage projects assigned to support revenue and partner growth in Partners.
• Work within the assigned budget to achieve strategic objectives.
• Revenue Performance Goals : Educate, advocate for, and train partners on relevant Virtuoso global and regional products and services to increase engagement and preferred partner penetration.

Educational and Skills Requirements :

• Tertiary qualification in Business, Travel & Tourism or Marketing.
• 4-6 years related work experience including strong experience in the industry, understanding of the market, and prior strategic account management experience.
• Innovation – Forward thinking, curious and creative.
• Commercial acumen – negotiation and strategy.
• CRM – proficiency in using company platform.
• Marketplace Awareness – Current business trend knowledge.
• Analytical Skills (intermediate) – Ability to collect and analyze information, problem solve, and make decisions.
• Collaboration – Strong skills in inspiring the win-win-win.
• Proficient in Microsoft Office Suite.
• Excellent presentation skills.
• Results oriented with a focus on commercial delivery.
• Strong quality service attitude and approach.
• Self-motivated and energetic.
• Champion of company goals and objectives.

Travel Requirements :

• Travel is required more than 20% of the time to visit partners, and attend events, conferences, and team meetings.
• Travel will be primarily international.

Type / Nature of Contacts :

• Internal : This role primarily supports the regional Account Director. Key job contacts are primarily with other Global Partner Relations team members and the General Manager in the region.
• External : The majority of time is spent in-market with global and regional preferred partners.