AliExpress-User Researcher-Madrid / Hangzhou

Job Responsibilities:

1. Conduct Customer Insight for overseas customers of AliExpress Business Line, supporting company operations, product, technology algorithm, design, and other functional departments to formulate and optimize strategies, promoting the healthy and efficient development of business.
2. Responsible for carrying out independent research, combining research methods, big data analysis, and various innovative methods, digging into users' pain points and potential demands, analyzing real users' behaviors and psychology, and working closely with the business side to optimize and improve user experience, find business opportunities and breakthrough points, and promote rapid, sustainable development, innovation, and change.
3. Combining the current situation and needs of the business, integrating resources to promote and achieve the application of research results.

Job Requirements:

1. Degree in Psychology, Anthropology, Sociology, Statistics, Information Science, Human-Computer Interaction, Cognitive Science, or related fields; over 5 years of research experience, with at least one experience in internet research, retail brand research, or market consumer research firm.
2. Rich quantitative/qualitative research experience, clear logical thinking, and familiarity with various commonly used statistical analysis tools.
3. Business insight and business deconstruction ability, with the capability to plan research content based on understanding of the business, solve core problems, and effectively influence management decision-making.
4. Excellent structural thinking skills, information collection, summary and induction abilities, integrating data analysis and research insights into industry development drivers and trend direction forecasting.
5. Strong curiosity, able to see the essence through phenomena, with fast learning abilities in emerging fields.
6. Fluency in Spanish is a must.

Location: AliExpress-User Researcher-Madrid/Hangzhou • Community of Madrid, Madrid, Spain