Alibaba International Digital Commerce Group-Senior Risk Governance Manager-Hangzhou / Madrid

Alibaba Group; Madrid; Vor Ort; EUR 90.000 - 130.000; Vollzeit

Zusammenfassung

Miravia, an e-commerce platform headquartered in Madrid, seeks a Senior Risk Governance Manager to craft and lead our risk governance framework, aligning regulatory compliance, internal policy, and platform integrity with product and engineering roadmaps.

The role focuses on proactive regulatory foresight, policy development, and a strong governance culture, including training programs for sellers and staff. Join a high-impact team driving trust and compliance across a global marketplace.

Qualifikationen

• 5+ years in risk, governance, compliance, or policy roles in ecommerce/tech.
• Experience interpreting regulations (DSA) into business requirements.
• Proven governance framework development and internal controls experience.
• Experience managing regulatory reporting lifecycle with authorities.

Aufgaben

• Develop and own strategic roadmap for risk and compliance.
• Partner with Product and Tech to integrate risk requirements.
• Conduct risk assessments on new features and initiatives.
• Review and update internal policies, SOPs, and escalation paths.
• Lead regulatory reporting and handling of notices with SLAs.
• Design and deliver risk/compliance training and awareness.
• Enhance platform transparency content and trust.

Kenntnisse

Risk governance

Regulatory reporting

Policy development

SQL

Data analysis

Data visualization

Cross-functional collaboration

Tools

SQL

Data visualization tools

Jobbeschreibung

About Miravia

Miravia is a cutting-edge e-commerce platform connecting buyers and sellers seamlessly. We pride ourselves on offering a diverse and dynamic shopping experience by bringing on board innovative brands across various categories. Located in Madrid, we are a passionate team working with partners from all over the world to build the e-commerce platforms of tomorrow.

The Role

The Miravia Risk team is seeking a strategic and experienced Senior Risk Governance Manager to build and lead our risk governance framework. This is a critical leadership role responsible for shaping the company's approach to regulatory compliance, internal policy, and platform integrity.

What You'll Do (Responsibilities)

Strategic Risk & Regulatory Foresight

• Develop and own the strategic roadmap for risk and compliance, anticipating large-scale regulatory changes well in advance.
• Partner with Product and Tech teams to ensure risk and compliance priorities are integrated into their development roadmaps, providing clear requirements and strategic guidance.
• Conduct in-depth risk assessments on new features and business initiatives, identifying potential compliance gaps and architecting mitigation strategies.

Policy & Governance Framework Management

• Drive policy excellence by reviewing, updating, and creating a comprehensive suite of internal policies, Standard Operating Procedures (SOPs), and escalation paths.
• Perform targeted internal audits and reviews to ensure adherence to our governance framework, documenting findings and leading the implementation of corrective actions.
• Act as the primary gatekeeper for platform integrity, ensuring our seller ecosystem maintains high standards of quality and compliance.

Regulatory Compliance & Reporting

• Manage the end-to-end lifecycle of regulatory reporting (e.g., DSA Transparency Reports), from data gathering and development to creation, publishing, and post-mortem analysis for continuous improvement.
• Serve as a key point of contact for regulatory bodies and external stakeholders, effectively communicating our risk controls and compliance posture.
• Lead the response to regulatory notices and critical user reports (e.g., prohibited goods), ensuring swift action within established SLAs.

Training, Awareness & Trust Building

• Design and execute a mandatory, company-wide training program on risk, compliance, and regulatory requirements to foster a strong culture of awareness and accountability.
• Develop and deliver targeted training programs for our sellers to improve their compliance with platform policies (e.g., medical content, restricted products) and upcoming regulations.
• Enhance user trust by increasing the volume and quality of transparency content on the platform, managing updates, and monitoring user engagement.

Job Requirements

What You'll Bring (Qualifications & Experience)

• 5+ years of experience in a Risk, Governance, Compliance, or Policy role, preferably within the e-commerce, tech, or digital platform industry.
• Demonstrable experience interpreting complex regulations (like the DSA) and translating them into practical, operational, and technical business requirements.
• Strong track record of developing and managing governance frameworks, including policy writing, internal controls, and risk assessments.
• Experience in managing the full lifecycle of regulatory reporting and interacting with authorities.

Technical & Analytical Skills

• Proficiency in SQL for querying, data manipulation, and generating insights to support risk assessments and reporting.
• Exceptional data analysis skills, with the ability to interpret complex datasets, identify trends, and create data-driven recommendations.
• Familiarity with data visualization tools to present findings clearly and effectively to both technical and non-technical audiences.

Key Competencies & Behavioral Attributes

• Strategic Influence: Ability to influence cross-functional teams (especially Product and Legal) and drive alignment on priorities without direct authority.
• Exceptional Communication: Superior written and verbal communication skills, capable of training employees, educating sellers, and drafting public-facing reports with clarity and precision.
• Ownership & Accountability: A proactive, forward-thinking approach with the ability to own complex projects from conception to completion and thrive under pressure.
• Unwavering Integrity: High ethical standards and a deep-stated commitment to doing the right thing for our users, sellers, and the company.
• Problem-Solving: Excellent analytical and problem-solving skills with strong attention to detail and outstanding organizational abilities.