AIQ-321 Digital Reservations Manager

Get Your Beach On Travel; Vitoria; A distancia; EUR 25.000 - 45.000; Jornada completa

Descripción de la vacante

An established industry player is seeking a passionate Digital Reservations Manager to help clients create unforgettable travel experiences. This dynamic role involves assisting clients with accommodations, transportation, and curated itineraries, ensuring seamless and stress-free travel. Ideal candidates will possess strong communication skills, attention to detail, and a customer-first mindset. With opportunities for ongoing professional development and access to exclusive travel industry perks, this position offers a collaborative environment where your contributions truly matter. If you thrive in a customer-focused setting and love connecting with people, this could be the perfect opportunity for you!

Servicios

Exclusive Travel Industry Discounts

Flexible Scheduling

Ongoing Professional Development

Collaborative Team Environment

Formación

• Strong communication and negotiation skills are essential.
• Must be detail-oriented and organized to manage multiple requests.

Responsabilidades

• Assist clients with booking and planning travel arrangements.
• Provide personalized recommendations based on client preferences.

Conocimientos

Communication Skills

Negotiation Skills

Organizational Skills

Bilingual (English)

Problem-Solving Skills

Educación

High School Diploma or GED

Herramientas

Digital Booking Platforms

CRM Tools

Descripción del empleo

Your Passion for Travel Meets Exceptional Service

Are you detail-oriented, tech-savvy, and passionate about helping people create unforgettable experiences? As a Digital Reservations Manager , you will assist clients in planning and securing travel arrangements from accommodations and transportation to customized itineraries. This role is ideal for individuals who thrive in a dynamic, customer-focused environment and are excited about making travel seamless and stress-free for clients.

If you have a proactive mindset, excellent organizational skills, and love connecting with people, this could be the perfect role for you!

Key Responsibilities

• Assist clients with booking accommodations, transportation, and curated travel experiences.
• Provide personalized recommendations based on client preferences and needs.
• Manage reservations, handle changes, and troubleshoot travel-related issues.
• Stay updated on industry trends, destination offerings, and travel policies.
• Utilize digital booking platforms and CRM tools to ensure smooth transactions.
• Offer exceptional customer service before, during, and after each trip.
• Participate in ongoing training to enhance industry knowledge and booking expertise.

What You Bring to the Role

• Strong communication and negotiation skills.
• High level of organization and attention to detail.
• Bilingual (must be able to speak and write in English fluently).
• Ability to work independently while managing multiple client requests.
• Proficiency with online research, digital tools, and booking platforms.
• A customer-first approach with a passion for creating seamless experiences.

Qualifications & Requirements

• Must be at least 18 years old.
• High school diploma or GED equivalent.
• Reliable access to a computer or smartphone with internet connectivity.
• Strong interpersonal and problem-solving skills.
• Ability to attend webinar-based training sessions.
• Previous experience in customer service, hospitality, or sales is a plus but not required.
• Remote work with flexible scheduling.
• Ongoing professional development and training.
• Access to exclusive travel industry discounts and perks.
• Collaborative and supportive team environment.

If you’re ready to help clients plan stress-free getaways while growing in an exciting industry, apply today!