AI Product Content Creator

Permut; Barcelona; On-site; EUR 45,000 - 75,000; Full time

Job summary

Permut is seeking a hands-on product marketing professional focused on content creation. You will dive into the product, build AI agents and workflows, and turn findings into compelling demos, videos, tutorials and customer stories.

You will own the process from identifying a relevant use case to storytelling, distribution and measuring what works, with the aim to show how Permut improves customer experience, reduces costs, and drives sales.

Qualifications

• Experience with B2B SaaS, ecommerce, CX or AI products is valuable.
• Evidence of demos, videos, writing, projects or campaigns you can show us.
• Ability to learn a product quickly and build a convincing demonstration.

Responsibilities

• Build AI agents, demos and workflows that demonstrate real customer use cases.
• Produce product videos, tutorials, social posts and sales materials.
• Collaborate with Product and Engineering to test features and showcase value.
• Gather customer stories with measurable outcomes for storytelling.

Skills

Content creation

AI tools

Video demos

Storytelling

Copywriting

Tools

Video editing tools

Content distribution tools

Job description

Permut is the leading conversational AI platform for brands to build, optimize and scale AI agents across every customer channel.

Our agents connect to a brand’s systems to understand customer needs, resolve requests and take action throughout the shopping journey, from product discovery to post-purchase support.

+100 amazing brands chose Permut in our first year. Our ambition is to become the platform that powers how brands serve, engage and sell through AI.

Your job is to show what that means in practice and get the right people excited about building with Permut.

The role

About Permut

Permut is the leading conversational AI platform for brands to build, optimize and scale AI agents across every customer channel.

Our agents connect to a brand’s systems to understand customer needs, resolve requests and take action throughout the shopping journey, from product discovery to post-purchase support.

+100 amazing brands chose Permut in our first year. Our ambition is to become the platform that powers how brands serve, engage and sell through AI.

Your job is to show what that means in practice and get the right people excited about building with Permut.

The role

This is a hands‑on product marketing role focused on content.

You’ll get deep into the product, build AI agents and workflows, explore new capabilities and turn what you discover into compelling demos, videos, tutorials and customer stories.

You’ll own the process from finding a relevant use case to building it, telling the story, distributing it and understanding what worked.

The goal is to help brands see how Permut can improve their customer experience, reduce support costs and drive more sales.

What you’ll own

• Build things worth showing. Create AI agents, demos and workflows that bring real customer use cases to life, from resolving support requests to recommending products and qualifying sales opportunities.
• Turn product capabilities into great content. Produce product videos, walkthroughs, tutorials, social posts, launch content and sales materials.
• Bring new features to market. Work closely with Product and Engineering to understand what’s shipping, test it yourself and find the clearest way to demonstrate its value.
• Tell customer stories. Talk to customers and work with Customer Success to uncover useful workflows, measurable results and lessons other brands can learn from.
• Make the messaging sharper. Explain why a capability matters to a founder, ecommerce director or customer experience leader, using language that reflects their priorities.
• Own distribution and experimentation. Test formats and channels across LinkedIn, our website, email and partner communities. Learn what creates qualified interest and helps customers adopt the product.

You might be a fit if

• You actively build with AI tools, try new products and have clear opinions about what works.
• You make things and share them. You have demos, videos, writing, projects or campaigns you can show us.
• You can learn a product quickly, explore its capabilities and build a convincing demonstration yourself.
• You make complex features easy to understand and connect them to a real business outcome.
• You’re comfortable writing copy, recording walkthroughs and editing product videos.
• You care about how content performs and use feedback and data to improve it.
• You write excellent English. Spanish is a strong plus.

Experience with B2B SaaS, ecommerce, customer experience or AI products is valuable. We’re especially interested in evidence of what you’ve built and how you communicate.

How we work

• Own the outcome. Take work from the initial idea through to publication and results.
• Move fast. Make decisions, ship, learn and improve.
• Give direct feedback. Be clear, specific and open to changing your mind.
• Stay close to customers. Their questions, workflows and results should shape what we create.

Why Permut

You’ll work closely with the founders and product team, with the opportunity to shape how Permut presents its product to the world.

You’ll have ownership from day one, room to build the content function as we grow, and the tools and autonomy to do your best work.

Show us something you’ve made that helped people understand a product and want to use it.