AI-Driven Product Manager Intern (SaaS)

Aircall; Madrid; Presencial; EUR 13.000 - 18.000; A tiempo parcial

Descripción de la vacante

Aircall in Madrid is seeking a curious Product Manager Intern to shape features for Aircall's core product. You will work with Product, Engineering, Data, Design and GTM to translate customer feedback into improvements and help prioritize the roadmap.

You'll gain hands-on experience in SaaS product development, conduct customer conversations, analyze data, and support agile delivery. Fluency in English and comfort working across teams are essential; internship experience is a plus.

Formación

• Master's student in engineering or business school.
• Fluent in English.
• Comfortable running customer conversations — asking good questions, listening carefully, and following up.
• Able to work across teams, align dependencies and navigate tradeoffs with peers and stakeholders.
• A first experience (internship) in a product or project team is a plus.
• Knowledge of SaaS, product development cycles, and our business is a plus.

Responsabilidades

• Meet directly with customers to gather feedback, discuss pain points, and validate potential improvements.
• Synthesize qualitative and quantitative feedback into clear opportunities, and translate them into product recommendations that shape the roadmap.
• Partner with Product, Design and Engineering to define requirements and prioritize enhancements that improve user experience and agent efficiency.
• Align dependencies and facilitate tradeoff discussions with stakeholders across product areas.
• Follow the development cycle end-to-end to ensure we ship the best possible experience in an agile manner.
• Contribute to Knowledge Base articles, FAQs and product demos to support launches and go-to-market.

Conocimientos

Fluent in English

Customer conversations

Cross-team collaboration

Product internship experience

Knowledge of SaaS/product development

Educación

Master's student in engineering or business school

Descripción del empleo

Aircall in Madrid is seeking a curious Product Manager Intern to shape features for Aircall's core product. You will work with Product, Engineering, Data, Design and GTM to translate customer feedback into improvements and help prioritize the roadmap.

You'll gain hands-on experience in SaaS product development, conduct customer conversations, analyze data, and support agile delivery. Fluency in English and comfort working across teams are essential; internship experience is a plus.