AI Deployment Manager - EMEA

Foundever; Valencia; A distancia; EUR 50.000 - 80.000; Jornada completa

Descripción de la vacante

Foundever is seeking an experienced AI Deployment Manager for its EMEA team. This role involves hands-on leadership in deploying AI products, managing complex projects from planning to go-live, and working closely with technical teams and clients. The ideal candidate will possess strong organizational and communication skills, with a proven track record in managing enterprise-level software deployments and experience using tools like Smartsheet. Join a mission-driven company to make impactful changes in AI delivery.

Servicios

Competitive compensation

Flexible working hours

Impactful work with global clients

Formación

• 5+ years in project management or customer success roles.
• Experience with AI deployment in enterprise environments.
• Strong autonomy and problem-solving skills.

Responsabilidades

• Lead AI software deployment across global clients.
• Manage project planning and tracking with Smartsheet.
• Facilitate compliance with client security and privacy standards.

Conocimientos

Project Management

Stakeholder Management

Problem Solving

Software Deployment

Communication

Educación

Certification in Project Management (e.g., PMP, Prince2)

Herramientas

Smartsheet

Descripción del empleo

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Job Summary

We are looking for a experienced, resourceful, and highly independent AI Deployment Manager to join our growing AI team based in EMEA. You will play a critical role in ensuring the successful deployment of our AI products within client environments, working at the intersection of product, operations, IT, and customer success. This role requires a startup mindset, hands-on project leadership, and a proven ability to manage complex deployments involving multiple stakeholders, including clients’ IT and security teams. You will be responsible for end-to-end project management – from planning to go-live – ensuring our AI tools are seamlessly integrated into client operations. Experience with Smartsheet is a must, as you will own and manage project tracking, reporting, and dashboards.

• Join a mission-driven company building cutting-edge AI solutions
• Work with global clients and top-tier professionals in a dynamic, remote-first team
• Help shape how AI is delivered and scaled across the world
• Competitive compensation, flexible working hours, and real impact

Job Summary

We are looking for a experienced, resourceful, and highly independent AI Deployment Manager to join our growing AI team based in EMEA. You will play a critical role in ensuring the successful deployment of our AI products within client environments, working at the intersection of product, operations, IT, and customer success. This role requires a startup mindset, hands-on project leadership, and a proven ability to manage complex deployments involving multiple stakeholders, including clients’ IT and security teams. You will be responsible for end-to-end project management – from planning to go-live – ensuring our AI tools are seamlessly integrated into client operations. Experience with Smartsheet is a must, as you will own and manage project tracking, reporting, and dashboards.

• Join a mission-driven company building cutting-edge AI solutions
• Work with global clients and top-tier professionals in a dynamic, remote-first team
• Help shape how AI is delivered and scaled across the world
• Competitive compensation, flexible working hours, and real impact

Primary Job Responsibilities

• Lead the deployment of AI software solutions across global client operations, ensuring high-quality, timely delivery
• Own project planning and tracking using Smartsheet – including dashboards, Gantt charts, task assignments, and stakeholder updates
• Act as the bridge between internal product teams, customer success, and client-side IT / security stakeholders
• Identify project risks, manage dependencies, and resolve blockers to ensure deployment success
• Support client readiness, coordinating activities such as user testing, training, and go-live planning
• Ensure compliance with client security, privacy, and infrastructure requirements
• Collaborate with internal teams to continuously improve deployment playbooks and best practices

Skills And Qualifications

• 5+ years of experience in project management or customer success roles, ideally within a startup or tech environment
• Proven track record managing software deployments into enterprise environments, preferably in AI, SaaS, or IT consulting
• Expert-level proficiency with Smartsheet (building dashboards, workflows, and project plans)
• Highly autonomous and self-directed, with excellent organizational and problem-solving skills
• Strong communication and stakeholder management abilities, including working with technical and non-technical teams
• Familiarity with IT and security processes (e.g., data privacy, InfoSec reviews, SSO, integrations) during software deployments
• Ability to thrive in a fast-paced, global, and remote-first environment
• Fluent in English; additional languages a plus

Preferred Qualifications

• Certification in project management (e.g., PMP, Prince2, Agile / Scrum)
• Experience working with AI or automation technologies
• Experience working with multinational clients in BPO, CX, or enterprise environments

About Us

Foundever is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we are the team behind the best experiences for +750 of the world’s leading and digital-first brands. Our innovative CX solutions, technology, and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter. Seniority level

• Seniority level Mid-Senior level

Employment type

• Employment type Full-time

Job function

• Job function Information Technology and Engineering
• Industries Outsourcing and Offshoring Consulting

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