AI Delivery Manager

IQVIA; Barcelona; A distancia; EUR 60.000 - 80.000; Jornada completa

Descripción de la vacante

A leading company in healthcare data science is seeking an AI Delivery Manager to oversee NLP application delivery. The role involves managing cross-functional teams to enhance operational performance and drive continuous improvement in AI-driven products impacting clinical research and healthcare. Ideal candidates should have a technical background, leadership skills, and experience in AI/ML environments.

Servicios

Flexible work culture

Collaborative environment with AI experts

Opportunity for growth

Formación

• 5+ years of experience in software or product development.
• At least 2 years in delivery or project management role.
• Proven experience managing AI/ML or NLP-based applications.

Responsabilidades

• Lead the delivery lifecycle of NLP applications; ensure adherence to KPIs.
• Collaborate with distributed teams to ensure alignment and timely delivery.
• Identify and mitigate risks to delivery timelines and client satisfaction.

Conocimientos

Project Management

NLP

AI/ML

Agile Methodologies

DevOps Practices

Interpersonal Skills

Communication

Educación

Bachelor’s degree in Computer Science, Engineering, or related field

Descripción del empleo

AI Delivery Manager – NLP Applications

Location: Spain, Poland, home-based

Job Overview

IQVIA is seeking a highly motivated AI Delivery Manager to lead the ongoing delivery and operational excellence of our Natural Language Processing (NLP) applications. These applications play a vital role in supporting strategic growth and delivering high-value insights to clients across the life sciences and healthcare sectors. This role is pivotal in ensuring the reliability, scalability, and continuous improvement of our NLP solutions. You will work closely with cross-functional teams, including development teams based in the UK and Europe, to maintain strong collaboration and ensure seamless delivery. Your leadership will directly impact the success of our AI-driven products that extract insights from unstructured data to support clinical research, regulatory intelligence, and real-world evidence generation.

Key Responsibilities

• Lead the delivery lifecycle of NLP applications, ensuring adherence to KPIs for uptime, reliability, and defect resolution.
• Collaborate closely with geographically distributed development teams (primarily in the UK and Europe) to ensure alignment and timely delivery.
• Monitor and report on delivery metrics; suggest and implement new metrics to improve operational performance.
• Manage stakeholder relationships through structured communication plans and proactive engagement.
• Identify and mitigate risks to delivery timelines, quality, and client satisfaction.
• Drive continuous improvement by evaluating delivery outcomes and recommending process enhancements.
• Support change management by assessing project impacts, building internal awareness, and contributing to training and documentation.

Qualifications

• Bachelor’s degree in Computer Science, Engineering, or a related field (required).
• 5+ years of experience in software or product development, with at least 2 years in a delivery or project management role (required).
• Proven experience managing AI/ML or NLP-based applications in production environments (strongly preferred).
• Familiarity with Agile methodologies and DevOps practices.
• Strong interpersonal and communication skills, with the ability to manage cross-functional teams and stakeholders.
• Comfortable working in a fast-paced, matrixed environment with global teams.
• Must be located within ±2 hours of UK time to ensure effective collaboration with core development teams.

Why Join Us?

• Be part of a global leader in healthcare data science and AI innovation.
• Work on cutting-edge NLP applications that make a real-world impact in life sciences and healthcare.
• Collaborate with top-tier AI engineers, data scientists, and domain experts.
• Enjoy a flexible, inclusive, and growth-oriented work culture.

IQVIA is a leading global provider of clinical research services, commercial insights, and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com.

At IQVIA, we believe that diversity, inclusion, and belonging empower our mission to accelerate innovation for a healthier world. We create a culture of belonging by valuing the perspectives of all talented employees worldwide and providing them with the opportunity to power smarter healthcare for everyone, everywhere. When our talented employees bring their authentic selves and their diverse experiences to work, they enable us to accomplish extraordinary things. Multifaceted thought processes spark innovation. Multi-talented collaboration harnesses innovation to deliver superior outcomes.