Agente de Atención al Cliente con Inglés avanzado (Aerolíneas- reservas)

Foundever Spain; Sevilla; Presencial; EUR 10.000 - 30.000; Jornada completa

Descripción de la vacante

Foundever Spain is seeking new teleoperators in Sevilla with advanced English and Spanish skills. This role offers a flexible work schedule, a gross monthly salary ranging from €963 to €1,502, and various benefits including training and wellness support. A temporary contract of 3 months is offered with opportunities for continuity and growth.

Servicios

Language classes

Employee experience programs

Wellness room

Discounts

Bring a Friend referral bonus

Formación

• Advanced English (C1 minimum) required.
• Advanced Spanish required.
• Professional background in customer service valued, but not mandatory.

Responsabilidades

• Handle customer service calls for a major airline.
• Manage reservation systems.

Conocimientos

Communication

Customer Service

Computer Proficiency

Descripción del empleo

We continue to grow!

We are looking for new teleoperators with advanced level of English and Spanish to handle customer service calls and reservation management for a major airline company. The position starts on 16/06/2025.

What do we offer?

• Salary between €963 (25 hours) and €1,502 (39 hours) gross per month (including language bonus).
• Option to choose a daily schedule of 25, 30, 35, or 39 hours per week.
• Temporary contract of 3 months with real possibilities of continuity, with the first month as a trial period.
• Work schedule from Monday to Sunday, with 2 days off per week and two free weekends per month, in morning, afternoon, or split shifts. Schedules assigned after training.
• In-person training from 16/06/2025 to 15/07/2025, from 8:00 to 15:00, with a €10 gross/day attendance bonus. This training prepares you for the job.
• Work modality: On-site (hybrid mode possible after training and learning curve).
• Opportunity to work in a company with real growth prospects.
• Benefits include language classes, employee experience programs, discounts, wellness room, and a 'Bring a Friend' referral bonus program.

Requirements

• Advanced level of English (minimum C1).
• Advanced level of Spanish.
• Good communication skills, proficiency in computer applications, and although experience is not required, professional background in customer service is valued.
• Residency in Seville or ability to work onsite at our Seville hub (Los Remedios area).

Expected start date

June 16, 2025.

We support your training, family, studies, or other professional activities! The limits are up to you! We offer a comprehensive training plan to help you develop your skills and knowledge, along with wellness routines, nutritional advice, health and mindfulness support, and activities that make a difference in our community.

Join #FoundeverLife and create your best moments!

RF 23820, English, Spanish, Seville, airline.