Advisor I, Technical Support - Bilingual - Danish

Cross Border Talents; Barcelona; Presencial; EUR 24.000 - 32.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

On-site work

Descripción de la vacante

Cross Border Talents is seeking an Advisor I, Technical Support - Bilingual for an on-site role in Barcelona and Málaga. You will diagnose and resolve technical issues reported by customers and guide them step-by-step through troubleshooting.

The position requires fluent Danish and strong English communication, EU work eligibility, and the ability to thrive in a fast-paced, customer-facing environment with clear documentation and teamwork.

Formación

• Fluent Danish language required.
• Strong written and verbal English communication.
• EU work eligibility required.

Responsabilidades

• Diagnose and resolve technical issues reported by customers.
• Guide customers through troubleshooting steps.
• Document resolutions for internal knowledge bases.
• Escalate complex cases to relevant technical teams.

Conocimientos

Danish (fluent)

English communication

Descripción del empleo

We're recruiting on behalf of a leading international company for a Advisor I, Technical Support - Bilingual role in Barcelona, Malaga.

This role is a good fit for candidates who enjoy solving technical problems and explaining solutions clearly to non-technical customers.

Key responsibilities:

• Diagnose and resolve technical issues reported by customers
• Guide customers step-by-step through troubleshooting
• Document resolutions clearly for internal knowledge bases
• Escalate complex cases to the relevant technical teams

What we're looking for:

• Fluent Danish, with strong English communication skills
• Eligible to work in the EU (EU citizenship, valid work permit, or equivalent)
• Comfortable working in a fast-paced, customer-facing environment
• Good communication skills, both written and verbal

What's offered:

• Work model: On-Site