Admissions Coordinator

Berklee College of Music; Valencia; Presencial; EUR 30.000 - 40.000; Jornada completa

Descripción de la vacante

A prestigious music college in Valencia seeks an Admissions Coordinator to provide guidance and support to prospective students. You will handle inquiries regarding programs, conduct campus tours, and manage application processes. The ideal candidate should possess a bachelor’s degree, excellent communication skills, and experience in sales or customer service, with the ability to thrive in a dynamic environment.

Formación

• Excellent level of English (C1 minimum or native).
• Minimum of one year of professional experience in administrative roles.
• Ability to prioritize projects and multitask in a fast-paced environment.

Responsabilidades

• Advise students about programs and the admission process.
• Engage and assist candidates from application to enrollment.
• Conduct guided tours for prospective students.

Conocimientos

Sales skills

Customer service skills

Interpersonal skills

Communication skills

Data management

Tech-savvy

Educación

Bachelor’s degree in Education, Business Administration, or related field

Herramientas

CRMs

Google Suite

MS Office

Descripción del empleo

Overview

Under the supervision of the Admissions and Scholarships Manager, we are looking for an administrative and customer-service profile who will help with the day-to-day operations of the admissions office, building interest and excitement among candidates, and helping them through the enrollment process.

Responsibilities

• Advise and provide students with information about programs delivered on the Valencia campus, including the admission process, eligibility requirements, tuition, scholarships and financial aid.
• Engage with and build excitement among the candidates, help them through the process from application to enrollment, and keep them engaged throughout the entire process.
• Explain institutional policies and enrollment process to applicants, students, and their families.
• Assist students in completing admission forms and answering questions related to the admissions and enrollment process (via phone and email).
• Conduct guided campus tours for prospective students, detailing on-campus facilities and resources and available degree options.
• Assist with the review and filing of supporting materials, including transcripts.
• Schedule interviews with applicants.
• Help with logistics of Admissions events and other institutional recruitment functions.
• Support enrollment technology data maintenance projects, including data entry, cleanup, and updates to ensure accurate student records in institutional systems.
• Assist in the creation of reports, and data analysis to support strategic planning and operational needs.
• Monitor and track applicant data across systems, develop and maintain dashboards, and ensure the accuracy and integrity of data in the CRM for compliance and institutional reporting purposes.
• Provide some visa support to applicants if needed.
• Other duties as assigned

Requirements, Knowledge, Experience, And Skills

We seek applicants who can demonstrate experience in sales and roles with a strong administrative focus, have an excellent level of English and a solid commitment to student service. Ideal candidates will be tech-savvy, with experience using CRMs, managing data, and performing basic data analysis. They should have a passion for music and the arts that they can convey to others, be able to work independently and collaboratively in a team environment, and can multitask in a fast paced setting.

Required Qualifications

• Bachelor’s degree in Education, Business Administration, Communications, or a related field required
• English fluency (C1 minimum or native)
• A minimum of one year of professional experience in administrative roles
• Excellent sales and customer service skills
• Knowledge of and experience with CRMs, Google Suite, and MS Office
• Capacity to prioritize projects and remain calm during peak periods
• Strong interpersonal and communication skills
• Positive and outgoing attitude and great team spirit
• Detail oriented
• Ability to meet a flexible work schedule, including occasional evenings and/or weekends

Preferred Qualifications

• Experience in the following areas: college admissions, music or another artistic discipline, higher education administration
• Spanish skills
• Previous study abroad or other significant international experience
• Experience in using Mac computers

This is an administrative and sales oriented role, and candidates will be considered if they can demonstrate relevant previous experience.

Work Environment

Actively strives to foster and maintain a workplace climate that supports all employees regardless of their identity, is respectful of difference, and is genuinely open to multiple perspectives.

How to Apply

• A Resume or Curriculum Vitae in English
• A cover letter that addresses the applicant’s capabilities and experiences.
• Contact information for at least three professional references
• Candidates may be asked to submit additional materials at a later date.
• All applicants must have the current right to work in Spain to be considered for this position.

This document does not create an employment contract, implied or otherwise, other than an “at will” employment relationship.

Diversity, Equity, Inclusion & Equal Employment Opportunity at Berklee

We support an inclusive workplace where everyone excels based on personal merit, qualifications, experience, ability, and job performance. Berklee affirms that inequality is detrimental to our faculty, staff, students, and the communities we serve. Our goal is to make lasting change through our actions. Berklee is committed to providing fair and equitable consideration of all employees and applicants without regard to race, color, religion, ancestry, age, national origin, place of birth, gender, sexual orientation, gender identity or expression, disability, genetic information, or status as a member of the armed forces or veteran of the armed forces, or any other category protected by federal, state, or local law.

As part of this commitment, Berklee will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact the Human Resources Team at [e-mail] or call 617-747-2375.

Employee Type: Staff