Administrativo Ventas (Temporal -baja maternidad)

3200 Sandvik Española, S.A.; San Fernando de Henares; Presencial; EUR 25.000 - 35.000; Jornada completa

Descripción de la vacante

Une entreprise de premier plan dans le secteur des solutions minières recherche un Sales Support à San Fernando de Henares. Le candidat idéal aura une expérience en gestion de contrats et des compétences en communication, tout en étant capable de travailler avec des systèmes comme SAP. Ce rôle est essentiel pour assurer la satisfaction des clients et la bonne gestion des commandes.

Formación

• 3 à 4 ans d'expérience en support de gestion de contrats ou en support aux ventes.
• Alignement fort avec les valeurs fondamentales de Sandvik.

Responsabilidades

• Traiter les ventes et les factures pour assurer l'expédition des commandes.
• Rédiger des documents de vente et des propositions.
• Répondre aux demandes internes et des clients concernant les produits.

Conocimientos

Compétences en communication

Attention aux détails

Bonne connaissance d'Excel

Bilingue en anglais et espagnol

Educación

FP 2 Mécanique ou administration

Herramientas

SAP ou expérience similaire

Descripción del empleo

Sandvik Mining and Rock Solutions is a business area within the Sandvik Group and a leading global provider of equipment and tools, services and technical solutions for the mining industry. The offering covers rock drilling, rock cutting, rock crushing, loading and transportation and material handling.

Sandvik is a global high-tech engineering group delivering solutions that improve productivity, profitability and sustainability for the manufacturing, mining and infrastructure industries. The group has approximately 44,000 employees in more than 150 countries

Our offering covers the entire customer value chain and is based on extensive investments in research and development (R&D), customer knowledge and a deep understanding of industrial processes and digital solutions.

We are currently looking for a Sales Support to join the Sandvik Mining and Rock Solutions team at our San Fernando de Henares workplace.

MAIN RESPONSIBILITIES

Process sales and invoices so that customer orders are dispatched, invoiced, and paid accurately and on time.

Draft contract or sales documentation, proposals, reports, and correspondence such as sales contracts and maintenance agreements.

Make standard calculations to accurately compile and report statistics.

Answer internal and customer enquiries on service and product availability, prices, delivery times, and the status of orders so that enquiries are dealt with promptly and accurately.

Communicate with staff from other areas in the organization, such as production, warehouse, transport, or distribution, to confirm the status of orders and resolve customer complaints.

Use databases or other computerized systems to maintain up-to-date customer records; to track the status of orders and deliveries; to maintain sales commissions and expense records; and to generate contract or sales reports and statistics.

Maintain / track open service jobs, order parts and / or outside services, coordinate with vendors for orders

Process all system and hard copy documentation for all WIP orders, open lps tickets for expediting, pricing, etc.

Follow up with Sandvik internally as required to satisfy the requirements of WIP

Enter technician labor in the system

Provide monthly reports for team and customers EQ / IT

Open / maintain branches in the system, maintain / create technicians in the system

Train / Assist coworkers in the system when issues arise, and they need assistance

Assist co-workers with getting access to System tasks

Produce reports of in process, backlog and future jobs

Profile required

FP 2 Mechanical or administration

3 - 4 years of experience in contract management support or sales support role.

Strong alignment with Sandvik Core values

SAP or similar experience

Communication Skills

Attention to Detail

Good knowledge of excel

Good level of English and Spanish written and spoken