Accounts Receivable Collections Specialist (French / German Speaker)

E484 Sulzer Pumps Spain S.A.; Madrid; On-site; EUR 36,000 - 48,000; Full time

Benefits offered by this job

Permanent contract

Restaurant tickets

International team

Madrid location

Competitive salary

Fringe benefits

Job summary

Sulzer in Madrid is seeking an Accounts Receivable Collections Specialist fluent in English, with additional language skills (French/German/Italian) advantageous. The role supports AR collections, dispute resolution, and KPI reporting within the GF Finance & Controlling team in Spain.

You will drive overdue reduction, coordinate with sales and local finance, participate in CoE migrations, and help standardize AR processes across the group while acting as SME for AR Collections.

Qualifications

• Financial background with good understanding of OTC processes.
• Fluency in English is a must; German, French, Italian or other European languages are a plus.
• Experience in Cash Collections or AR in Shared Services is a plus.
• SAP & FSCM experience is a plus.

Responsibilities

• Taking action to reduce AR overdue across entities under responsibility.
• Follow-up collections for assigned customer accounts via phone and email.
• Identify and resolve disputes impacting payments and coordinate with stakeholders.
• Define efficient collection strategies with CoE Team Leader and ensure compliance with Sulzer guidelines.
• Support KPI calculation and maintenance of AR records.
• Participate in meetings with LE stakeholders and escalate AR issues when needed.
• Assist in migrating new customers and LEs to the CoE in Madrid.
• Support standardization of AR collection processes across the group.
• Act as SME for AR Collections and share best practices across the Group.

Skills

Financial background

OTC processes

Communication

SAP FSCM

Languages: English

Tools

SAP FSCM

Job description

About the role

Sulzer is a leading engineering company with a proud heritage of innovation. Join our global team to grow your expertise and develop innovative solutions that enable a prosperous and more sustainable society

Job Summary

The Accounting Officer is responsible for supporting accounting operations including data entry, reconciliations, and assisting with financial reporting. This role ensures accuracy in financial records and supports compliance with accounting standards. This job profile is intended for early-career professionals who apply broad theoretical knowledge and require the ability to investigate and analyse problems. Solutions are typically discussed/verified with a more senior member.

We are looking for a/an Accounts Receivable Collections Specialist (French / German Speaker)

To join our GF_Finance & Controlling, Accounting team in Spain to help us take our Accounts Receivable area to the next level.

Your main tasks and responsibilities

• Taking action to achieve AR overdue reduction in the legal entities (LEs) under your responsibility.


• Proactively following-up the collections process for assigned customer accounts, including communications with customers by phone and email to ensure payments are made complying with agreed contract conditions.


• Identifying and resolving disputes impacting customer payments, coordinating with relevant stakeholders for a quick issue resolution.


• Defining together with CoE Team Leader efficient collection strategies, ensuring compliance with Sulzer Collection Guideline and an efficient prioritization of customer contacts to optimize overdue results.


• Following-up on LE overdue results, supporting with KPI calculation and maintaining accurate accounts receivable files and records.


• Actively participating in meetings with LE stakeholders, proposing actions to correct deviations and escalating AR-related issues when required.


• Cooperating in the migration of new customers and LE’s to the scope of the CoE in Madrid.


• Supporting in standardization of AR collection-related processes across the group.


• Acting as a subject-matter expert (SME) for Sulzer in AR Collections area, identifying and sharing best practices across the Group and providing guidance to stakeholders to improve Group collection results.


• Identifying improvement opportunities related to collections activities, working closely with Legal Entity stakeholders and CoE Team Leader looking for efficiencies and best practices in the area.


• Credit risk analysis and credit rating assessment of customers based on external credit risk management tools and reports.


• Defining and recommending credit limits in line with Sulzer internal policies and standards.


• Ongoing monitoring, reporting and escalation of credit exposure.


• Dealing with customers and work closely with Sales Team and local Finance stakeholders as part of the credit management process.

To succeed in this role, you will need

• Financial background with good understanding of OTC processes.


• Fluency in English is a must. German, French, Italian or any other European language will be an advantage.


• Some experience working in Cash Collections, or Accounts receivable in Financial Shared Services organization is a plus.


• SAP & FSCM (Collection and Disputes) experience is also a plus.


• Results oriented.


• Effective time management and ability to meet deadlines.


• Ability to identify when issues need to be escalated.


• Excellent written and oral communication, and conflict resolution skills.


• Positive approach and the ability to be self-motivated.


• Strong team player with very good interpersonal skills.

What we offer you

• A permanent contract.


• A competitive salary as well as participation in the variable remuneration system based on personal and financial objectives.


• Restaurant tickets


• Be part of an experienced, international team.


• A good vibe working environment.


• Enjoy great office facilities and a perfect location in Madrid Nuevos Ministerios, making your work experience both comfortable and convenient.


• Other fringe benefits


• No visa or work permit support can be provided for this role.

Equal Opportunity Employer

We are an equal opportunity employer. We believe in the strength of a diverse workforce and are committed to offering an inclusive work environment. We are proud to be recognized as a Top Employer 2026 in Brazil, Canada, China, Finland, Germany, Ireland, Mexico, Switzerland, South Africa, the UK and the USA.

Company Culture

Sulzer is a leading engineering company with a proud heritage of innovation.

By supporting water and energy security, enabling the energy transition and driving the use of circular technologies, we help our customers build a better world. With more than 13’000 employees and 160 world-class production facilities and service centers across the globe, we are a globally diverse team. We value the uniqueness of all our colleagues, and we appreciate the contributions that each of us makes to the company’s success. We prioritize your health and safety and are committed to offering a work environment in which you can thrive.