Accounts Receivable Collections Specialist

Sulzer Ltd; Madrid; Presencial; EUR 30.000 - 45.000; Jornada completa

Descripción de la vacante

A leading engineering company, Sulzer Ltd, is seeking an Accounts Receivable Collections Specialist in Madrid, Spain. This role focuses on optimizing collections, managing stakeholder communications, and implementing efficient strategies to enhance Accounts Receivable processes. Ideal candidates possess a financial background, fluency in English, and excellent communication skills.

Servicios

A permanent contract

Competitive salary and variable remuneration

Restaurant tickets

Part of an international team

Great office facilities

A positive work environment

Other fringe benefits

Formación

• Experience in Accounts Receivable or financial shared services is a plus.
• Results-oriented with the ability to identify escalation points.
• Strong team player with the ability to maintain a positive work environment.

Responsabilidades

• Manage collections and communicate with customers regarding payments.
• Analyze credit risks and recommend credit limits as per policy.
• Participate in strategy meetings to improve collection effectiveness.

Conocimientos

Fluency in English

Cash Collections

Effective time management

Excellent communication

Conflict resolution

Interpersonal skills

Educación

Financial background

Herramientas

SAP

FSCM (Collection and Disputes)

Descripción del empleo

GF_Finance & Controlling, Accounting-E484

Accounts Receivable Collections Specialist - Full Time - Madrid , Spain

Sulzer is a leading engineering company with a proud heritage of innovation. Join our global team to grow your expertise and develop innovative solutions that enable a prosperous and more sustainable society.

At Sulzer, you are empowered to deliver superior results. As a pioneer in industry, wehave a proud heritage of innovation and continue to evolve for the future. Join our storyand create your own impact by developing your expertise and building solutions thathelp make our lives safer, smarter and more sustainable.

We are looking for a / anAccounts Receivable Collections Specialist to join ourGF_Finance & Controlling, Accounting team inSpainto help us take our Accounts Receivable area to the next level.

Your main tasks and responsibilities :

• Taking action to achieve AR overdue reduction in the legal entities (LEs) under your responsibility.
• Proactively following-up the collections process for assigned customer accounts, including communications with customers by phone and email to ensure payments are made complying with agreed contract conditions.
• Identifying and resolving disputes impacting customer payments, coordinating with relevant stakeholders for a quick issue resolution.
• Defining together with CoE Team Leader efficient collection strategies, ensuring compliance with Sulzer Collection Guideline and an efficient prioritization of customer contacts to optimize overdue results.
• Following-up on LE overdue results, supporting with KPI calculation and maintaining accurate accounts receivable files and records.
• Actively participating in meetings with LE stakeholders, proposing actions to correct deviations and escalating AR-related issues when required.
• Cooperating in the migration of new customers and LE’s to the scope of the CoE in Madrid.
• Supporting in standardization of AR collection-related processes across the group.
• Acting as a subject-matter expert (SME) for Sulzer in AR Collections area, identifying and sharing best practices across the Group and providing guidance to stakeholders to improve Group collection results.
• Identifying improvement opportunities related to collections activities, working closely with Legal Entity stakeholders and CoE Team Leader looking for efficiencies and best practices in the area.
• Credit risk analysis and credit rating assessment of customers based on external credit risk management tools and reports.
• Defining and recommending credit limits in line with Sulzer internal policies and standards.
• Ongoing monitoring, reporting and escalation of credit exposure.
• Dealing with customers and work closely with Sales Team and local Finance stakeholders as part of the credit management process.

To succeed in this role, you will need :

• Financial background with good understanding of OTC processes.
• Fluency in English is a must. German, French, Italian or any other European language will be an advantage.
• Some experience working in Cash Collections, or Accounts receivable in Financial Shared Services organization is a plus.
• SAP & FSCM (Collection and Disputes) experience is also a plus.
• Results oriented.
• Effective time management and ability to meet deadlines.
• Ability to identify when issues need to be escalated.
• Excellent written and oral communication, and conflict resolution skills.
• Positive approach and the ability to be self-motivated.
• Strong team player with very good interpersonal skills. Keeping a good working environment is key to Sulzer and to our CoE team in Madrid.

What we offer you :

• A permanent contract.
• A competitive salary as well as participation in the variable remuneration system based on personal and financial objectives.
• Restaurant tickets
• Be part of an experienced, international team.
• A good vibe working environment.
• Enjoy great office facilities and a perfect location in Madrid Nuevos Ministerios, making your work experience both comfortable and convenient.
• Other fringe benefits

International applicants are welcome to apply. No visa or work permit support can be

provided for this role.

Sulzer is an equal opportunity employer. We believe in the strength of a diverse workforce and are committed to offering an inclusive work environment.

We are proud to be recognized as a Top Employer 2024 in Brazil, China, Germany, Switzerland, the United Kingdom and the United States.

LI-Hybrid

About us

Sulzer is a global leader in critical applications for core infrastructure and processes for large essential industries around the world. We ensure the security, quality and durability of critical goods and services by supporting energy security, natural resource management and efficiencies in process industries. This in turn supports the transition to a circular economy. Our integrated solutions add significant value by enabling energy efficiency, carbon emissions and pollution reduction, and process efficiency improvements. Customers benefit from our commitment to innovation, performance and quality through our responsive network of 160 world-class manufacturing facilities and service centers across the globe. Sulzer has been headquartered in Winterthur, Switzerland, since 1834. In 2024, our 13’500 employees delivered revenues of CHF 3.5 billion. Our shares are traded on the SIX Swiss Exchange (SIX : SUN).

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