Account Technician (m / f / d)

Allianz Popular SL.; Madrid; Presencial; EUR 30.000 - 60.000; Jornada completa

Descripción de la vacante

Una empresa innovadora está en búsqueda de un Técnico de Cuentas que desempeñará un papel crucial en la gestión de cuentas y la atención al cliente. En este puesto, tendrás la oportunidad de colaborar con equipos de suscripción y control de créditos, asegurando que toda la información de las pólizas esté completa y precisa. La posición ofrece un entorno de trabajo híbrido, donde se valoran tanto la colaboración presencial como el trabajo remoto. Con un enfoque en el desarrollo profesional y un paquete de compensación competitivo que incluye un generoso esquema de bonificación, esta es una oportunidad emocionante para aquellos que buscan crecer en el sector de seguros y contribuir a un futuro sostenible.

Servicios

Modelo de trabajo híbrido

Bonificación generosa

Plan de pensiones

Atención médica privada

Beneficios de licencia parental

Programas de desarrollo profesional

Formación

• Experiencia en el sector de seguros o en roles administrativos.
• Fuerte dominio de Microsoft Office y aplicaciones de negocio.

Responsabilidades

• Revisar y procesar información de pólizas y cuentas con precisión.
• Gestionar cuentas de complejidad media y asegurar cumplimiento.

Conocimientos

Comunicación verbal y escrita

Gestión del tiempo

Atención al detalle

Conocimiento de productos de seguros

Habilidades interpersonales

Fluidez en español

Conocimientos básicos de inglés

Educación

Calificación de seguros reconocida

Título en Finanzas o campo relacionado

Herramientas

Microsoft Office

Sistemas de administración de pólizas

Descripción del empleo

Whether it’s aircraft, international business or offshore wind parks, Allianz Commercial has an extensive range of risks covered when it comes to protecting businesses.

We are looking for an Account Technician (m / f / d), based in Madrid.

Your Team

Our team is at the heart of the business, driving success by expertly capturing and processing policy information every step of the way—from initial submissions to billing and collections. We thrive on delivering not just exceptional customer service, but a seamless, efficient experience that makes a real difference for our clients. Our commitment to operational excellence ensures that we’re always one step ahead, anticipating needs and exceeding expectations.

The Impact You Will Have

Reporting to the Manager of Global Business Operations (GBO) Spain, you will play a vital role in supporting Underwriting, Accounts, Claims, Credit Control, and Brokers / Clients within our Marine and / or Aviation Lines of Business.

Your responsibilities include reviewing and interpreting underwriting materials—such as broker presentations, slips, and accounts—to ensure accuracy and completeness. Your attention to detail and organizational skills will enhance operational efficiency, support underwriting teams, and build trust with internal and external partners.

Some of your specific responsibilities could include:

• Handling medium-complexity accounts, ensuring underwriting materials are complete and escalating missing information to Underwriting when needed.
• Inputting new and renewed business into IT systems, generating invoices, and producing accurate documentation (e.g., policies, certificates, endorsements) for brokers and clients promptly.
• Reconciling premiums, collaborating with Credit Control, and liaising with brokers and Underwriters to ensure timely payments.
• Managing your workflow to meet performance standards, ensuring compliance with risk management procedures.
• Building strong relationships with internal and external stakeholders, attending relevant meetings as required.
• Supporting user acceptance testing (UAT) and handling ad-hoc tasks as needed.

What You’ll Bring to the Role

• Experience in the insurance sector or in administrative roles in other industries.
• Preferably completed a recognized insurance qualification or equivalent in the financial sector.
• Strong proficiency in Microsoft Office and experience with relevant business applications and systems.
• Basic understanding of insurance products, wordings, terms, conditions, coverages, and the policy administration life cycle (e.g., information collection, policy issuance, premium bookings, credit control, cancellations).
• Ability to continuously develop your technical knowledge, systems expertise, and insurance / business understanding.
• Excellent verbal and written communication and interpersonal skills.
• Effective time management skills and experience prioritizing tasks based on daily reviews.
• Fluency in Spanish (native level) and working knowledge of English.

What’s in it for you?

We are committed to nurturing an inclusive environment where everyone feels they belong. We offer a hybrid working model, which recognizes the value of striking a balance between in-person collaboration and remote working. Please feel free to discuss flexible working arrangements with us.

We believe in rewarding performance with a great compensation and benefits package (details vary by location), including a generous bonus scheme and pension.

From career development and digital learning programs to international career mobility, we offer lifelong learning for our employees worldwide and an environment where innovation, delivery and empowerment are fostered.

From our support for flexible working, health and wellbeing (including private healthcare and generous parental leave benefits), to helping people return from career breaks with experience that nothing else can teach. We've got your back.

With opportunities to be engaged in shaping a future that is safe, inclusive and sustainable, we care for the tomorrows of our people, our industry and our clients.

Care to join us?

Allianz Commercial is the center of expertise of Allianz Group, insuring mid-sized businesses, large enterprises, and special risks. Our customers include top consumer brands, financial institutions, industry leaders, the global aviation and shipping industries, as well as family-owned and medium-enterprises. We also cover unique risks such as offshore wind farms, infrastructure projects and film productions. Our clients trust us to provide a wide range of traditional and alternative risk transfer solutions, outstanding risk consulting and multinational services, and seamless claims handling. Allianz Commercial helps customers to prepare for what's ahead.

Allianz is an equal opportunity employer, and therefore welcomes applications regardless of ethnicity or cultural background, age, gender, nationality, religion, disability, sexual orientation or any other protected characteristic. Diversity of thinking is an important part of our culture.

People with disabilities:

We want to give all our candidates the best opportunity to succeed. If you need any adjustments to be made during the application and selection process, please email.

Recruitment Agencies:

Allianz Commercial has an in-house recruitment team, which focuses on sourcing great candidates directly. Allianz Commercial does not accept unsolicited resumes from agency or search firm recruiters. Fees will not be paid in the event a candidate submitted by a recruiter without an agreement in place is hired. When we do use agencies, we have a PSL in place, so please do not contact managers directly.