Account Supervisor Meetings And Events Lilly

buscojobs España; Pontevedra; Presencial; EUR 50.000 - 70.000; Jornada completa

Descripción de la vacante

A leading company in the travel industry is seeking an Account Supervisor to oversee team performance and ensure high standards in event management. The ideal candidate will have strong communication and leadership skills, with a passion for organization and team needs. This role involves coordinating workloads, managing deadlines, and providing feedback to ensure success. Join a collaborative culture that values your voice and offers opportunities for growth.

Servicios

Health and welfare insurance

Retirement plans

Parental leave

Adoption assistance

Travel perks

Skill development opportunities

Diversity, Equity, and Inclusion initiatives

Mental and emotional health resources

Formación

• 5 years’ Senior Project Management experience.
• Experience with Pharma accounts is preferred.

Responsabilidades

• Oversee established process workflow and supervise team performance.
• Coordinate team workload to ensure events are delivered to specifications.
• Act as the main point of contact for stakeholders on operational issues.

Conocimientos

Communication

Leadership

Organization

Time Management

Herramientas

Amadeus

Cvent

Descripción del empleo

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Account Supervisor Meetings and Events Lilly, Spain Client :

American Express Global Business Travel

Location : Spain

Job Category : Other

EU work permit required :

Job Views :

Posted :

01.04.2025

Expiry Date : 16.05.2025

Job Description :

Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.

Ready to explore a career path? Start your journey.

Oversees established process workflow and ensures that team members understand and perform their duties or delegated tasks properly. Responsible for supervising team performance and providing constructive feedback and coaching to gauge satisfaction and success. Main point of contact with stakeholders on the day-to-day operational level. Must have excellent communication skills and a passion for organization, being agile and passionate about team needs. Expertise as a Senior Meeting Planner.

What you’ll do on a typical day :

1. Assign new requests to the Meeting Planners (in agreement with the Operations Team Leader - OTL) and coordinate the team’s workload to ensure events are delivered to specifications and high standards.
2. Coordinate established process workflow and ensure that meeting planners / admins understand and perform their duties or delegated tasks accurately.
3. The OTL establishes priorities with the Account Supervisor - ACS - who ensures they are met, advising the OTL of any problems or delays that need to be managed and/or intervened.
4. Hold operational meetings with the meeting planners to assess workloads, offer assistance, and identify opportunities or risks, providing quick and efficient solutions.
5. For strategic, high-volume, and complex projects, the ACS and OTL serve as the main points of contact for the stakeholders, ensuring proper involvement and knowledge sharing.
6. Supervise team performance, provide feedback, and mentor to ensure satisfaction and success.
7. Act as the point of contact between the team and stakeholders for operational issues.
8. Participate in scheduled operational calls with stakeholders such as qualifying calls and weekly updates.
9. Manage deadlines and progress to ensure timely delivery of tasks.
10. Improve workflow processes whenever possible.
11. Support the OTL and advise on necessary involvement.
12. Guide and train new team members to understand client expectations.
13. Demonstrate delegating skills to promote teamwork and motivation.
14. Make operational decisions on a smaller scale compared to the OTL.

What we’re looking for :

5 years’ Senior Project Management experience.

• Knowledge of Amadeus is a plus.
• Excellent communication skills for professional stakeholder interaction.
• Leadership and teamwork abilities.
• Capacity to work under pressure.
• Knowledge of Cvent is a plus.
• Experience with Pharma accounts is preferred.
• Strong organizational and time management skills.
• Proficiency with various tools and platforms.

The #TeamGBT Experience

• Flexible benefits tailored to each country, starting from your first day, including health and welfare insurance, retirement plans, parental leave, and adoption assistance.
• Travel perks with weekly deals from major providers on flights, hotels, cruises, and rentals.
• Opportunities for skill development through global tuition assistance, courses, leadership programs, and internal job openings.
• Commitment to Diversity, Equity, and Inclusion through global groups and initiatives.
• Resources to support mental and emotional health for employees and their families.

And much more!

We consider all applicants equally, regardless of age, sex, gender, pregnancy, race, color, citizenship, religion, disability, or other protected characteristics.

We are also committed to providing accommodations for individuals with disabilities. Please inform your recruiter if you require assistance at any stage of the hiring process. For data protection details, please consult our policies.

If you’re passionate about our mission but don’t meet every requirement, don’t worry—your enthusiasm and potential matter most.

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