Account Manager (Spanish & Portuguese Speaking) (m / f / d)

Reonic GmbH; Las Palmas de Gran Canaria; Presencial; EUR 35.000 - 65.000; Jornada completa

Descripción de la vacante

Join a dynamic and innovative firm dedicated to transforming the renewable energy sector. As a Product Specialist, you'll play a crucial role in ensuring customer satisfaction and driving growth in the Spanish and Portuguese markets. Collaborate closely with a talented development team to enhance our software solutions and streamline customer experiences. With a focus on B2B engagement, you'll identify upselling opportunities and foster partnerships that propel our mission forward. This is a unique chance to make a significant impact in a fast-growing startup that values talent and passion above all.

Servicios

Gym membership subsidy

Coffee

Regular team events

MacBook

Formación

• Experience in B2B SaaS customer service or success.
• Technical background in engineering is preferred.

Responsabilidades

• Act as the main contact for B2B customers in Spanish & Portuguese markets.
• Leverage customer feedback to enhance software solutions.

Conocimientos

B2B SaaS customer service

Customer engagement

Technical background in engineering

Communication in Spanish

Communication in Portuguese

Communication in English

Educación

Degree in economics

Degree in engineering

Descripción del empleo

Do you thrive in fast-paced, hard-working and purpose-driven environments? If you're ready to use your skills to help build a stable customer base that changes the world for the better, then look no further - we want YOU!

Please note that for this role Spanish & Portuguese (C2 / C1 or native) are required.

How you'll make an impact at Reonic

As a Product Specialist for the Spanish & Portuguese markets, you’ll shape the future of Reonic by ensuring our clients achieve maximum value from our solutions. Working closely with our development team, you’ll drive customer satisfaction, retention, and innovation in renewable technology.

What you will do

You are the go-to contact for our diverse range of B2B customers, including solar installers and utilities for the Spanish & Portuguese markets

Leveraging customer feedback to enhance our software, in close collaboration with our development team

Continuously improving customer experience and streamlining processes

Identifying and capitalizing on upselling opportunities and seeking out potential partnerships, keeping ahead of industry developments

Strategically plan and implement projects that drive Reonic's growth and innovation

You will be perfect for the role if you have

Experience in B2B SaaS customer service or success, with a strong emphasis for engaging directly with customers

You have a technical background e.g. (industrial-) engineering

Previous experience in the start-up ecosystem and a degree in economics, engineering, or a related field (are a plus)

Motivated to drive change in renewables and have a positive impact

Excellent communication and presentation abilities in Spanish, Portuguese and English

Why Join Us?

Be part of a fast-growing company that’s making a tangible impact in the renewable energy sector

A pivotal role in a fast-growing VC-backed startup building a product already loved by 600+ paying B2B customers

Freedom to try new things and make quick changes (a nothing-is-impossible spirit of a small but effective team)

Competitive compensation

Plus the obvious : Gym membership subsidy, coffee, regular team events, MacBook & more

Even if you don’t meet every requirement, we encourage you to apply! Imposter syndrome shouldn't hold you back—we value talent and passion above all.

About Reonic

Reonic is on a mission to simplify renewable technology sales and management with our software solutions, covering solar, storage and heatpump. With over 500 business customers and backed by top-tier investors, we’re growing fast—and we need YOU to help us accommodate our new and existing customers.

Ready to shape the future of renewable energy? Apply now!