Account Manager (Igaming)

buscojobs España; Málaga; Presencial; EUR 30.000 - 45.000; Jornada completa

Descripción de la vacante

Una innovadora firma de marketing digital busca un Account Manager para unirse a su equipo. Este rol es crucial para garantizar la satisfacción del cliente y coordinar tareas en un entorno dinámico de iGaming. Se ofrece un ambiente flexible y remoto los viernes, con un enfoque en la colaboración y la mejora continua.

Servicios

Seguro médico

Remuneración flexible para comidas, transporte y guardería

Eventos de oficina: talleres, celebraciones, comidas

Frutas frescas y café diario

Formación

• Mínimo 5 años de experiencia en gestión de cuentas o servicios al cliente.
• Excelentes habilidades de comunicación en inglés.
• Mentalidad proactiva y orientada al cliente.

Responsabilidades

• Supervisar el proceso de incorporación de clientes y garantizar su satisfacción.
• Coordinar tareas entre departamentos para apoyar el rendimiento de campañas.
• Gestionar y verificar datos mensuales de ventas en CRM.

Conocimientos

Comunicación

Organización

Multitasking

Herramientas

CRM (e.g., HubSpot, Salesforce)

Descripción del empleo

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Who are we?

Blue is a game-changer in the digital marketing world, providing retargeting campaigns to over 1000 clients worldwide through our in-house AI technology, ensuring our partners a 100% risk-free added revenue with no investment.

As part of our company, you will be positioned among the fastest-growing digital marketing firms in its sector. With offices in Spain and presence in Brazil and Argentina, Blue takes pride in being a truly diverse global organization. We are guided by our values : compassion, respect, accountability, and teamwork.

What are we looking for?

As an Account Manager at Blue, you will oversee the onboarding process, ensure ongoing client satisfaction, maintain accurate data, and coordinate tasks between departments to support campaign performance for the iGaming industry. You will join a client and sales-oriented team that values excellent communication, organizational, and interpersonal skills.

Responsibilities

• Client onboarding : Welcome new clients and guide them through onboarding. Collect and validate campaign details and legal documentation.
• Client Relationship Management : Maintain regular communication to ensure satisfaction, address concerns, and share feedback with relevant teams.
• Cross-department Communication : Coordinate between Sales, Performance, and Operations to ensure timely delivery of requests and updates.
• Data Management and Reporting : Request and verify monthly sales data, update client records in CRM, and assist in report preparation.
• Task Coordination : Organize and prioritize tasks across departments to support sales and performance initiatives.

Requirements

• Minimum 5 years of experience in account management, client services, or digital marketing (retargeting or iGaming experience is a strong plus).
• Excellent written and verbal English communication skills.
• Strong organizational and multitasking skills.
• Experience with CRM tools (e.g., HubSpot, Salesforce).
• Basic understanding of digital marketing metrics and processes.
• Proactive, detail-oriented, and client-centric mindset.
• Team player with a collaborative attitude.

What’s in it for you?

• Great environment and team spirit.
• 37.5 hours / week, flexible start between 8-10am.
• Remote work on Fridays.
• Health insurance.
• Flexible remuneration with Cobee for meals, transport, and nursery.
• Daily coffee, tea, and fresh fruit.
• Office events : workshops, celebrations, meals.

Note : This is a full-time, onsite position in San Pedro de Alcántara (Málaga). Applicants must have a Spanish work permit.

• Seniority level : Mid-Senior level
• Employment type : Full-time
• Job function : Sales and Business Development
• Industries : IT Services and IT Consulting

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