Account Manager English - Málaga

Adecco (Spain); Málaga; Presencial; EUR 30.000 - 45.000; Jornada completa

Descripción de la vacante

A global professional services firm seeks a proactive Account Manager in Málaga to lead onboarding and manage client accounts. The role involves working closely with clients to ensure satisfaction and promote growth, requiring at least 2 years of experience in Customer Success and fluent English. Opportunities for professional development and a collaborative work environment are offered.

Servicios

Opportunities for professional and personal development

Access to cutting-edge technology

Dynamic and collaborative work environment

Formación

• At least 2 years of experience in Customer Success, Onboarding, or Account Management.
• Ability to explain complex concepts clearly and simply.
• Willingness to learn and grow in a global environment.

Responsabilidades

• Guide clients through the onboarding process and educate them on how to use the platform.
• Develop personalized plans and resolve obstacles for successful onboarding.
• Manage strategic relationships with clients, identifying growth opportunities.
• Collaborate with internal teams to improve processes and resources.
• Analyze data and generate recommendations for client retention and satisfaction.

Conocimientos

Customer Success experience

Fluent English

Proactivity

Organization

Results-oriented mindset

Herramientas

CRM tools

Data platforms

Descripción del empleo

Overview

Are you passionate about helping clients achieve success and motivated to work in an innovative, global environment? This is your opportunity!

We are looking for a proactive and customer-oriented Account Manager to lead onboarding and account management within the Customer Success team for a global professional services firm specializing in digital marketing and consulting.

You will be responsible for guiding new clients through the onboarding process and managing a portfolio of accounts, ensuring their satisfaction and growth on the platform.

Responsibilities

• Guide clients through the onboarding process and educate them on how to use the platform.
• Develop personalized plans and resolve obstacles for a successful onboarding.
• Manage strategic relationships with clients, identifying growth opportunities.
• Collaborate with internal teams to improve processes and resources.
• Analyze data and generate recommendations for client retention and satisfaction.

Requisitos

• At least 2 years of experience in Customer Success, Onboarding, or Account Management.
• Fluent English (mandatory).
• Ability to explain complex concepts clearly and simply.
• Proactivity, organization, and results-oriented mindset.
• Experience with CRM tools and data platforms.
• Willingness to learn and grow in a global environment.

¿Qué ofrecemos?

• Be part of a leading company in AI-powered Revenue Operations services.
• International, dynamic, and collaborative work environment.
• Opportunities for professional and personal development.
• Participation in projects with top-tier clients.
• Continuous training and access to cutting-edge technology.