Account Manager - EMEA (Remote)

dLocal; Madrid; A distancia; EUR 40.000 - 80.000; Jornada completa

Descripción de la vacante

Join an innovative firm that empowers global brands to thrive in emerging markets. As an Account Manager, you will oversee client relationships, drive new business, and collaborate with a diverse team across the globe. This role offers a dynamic, remote-first culture with opportunities for travel and personal growth. You'll be part of a mission to simplify payment processes for millions, making a real impact in the fintech industry. If you're a self-starter with a passion for emerging markets and a knack for building relationships, this is the perfect opportunity for you.

Servicios

Remote work

Flexible schedules

Referral bonus program

Premium Coursera subscription

Free language classes

Monthly social budget

dLocal Houses

Formación

• 4+ years of sales experience in technology or financial systems.
• Proven success in account management and business development.
• Ability to influence stakeholders at all levels.

Responsabilidades

• Oversee a portfolio of customers and develop new business.
• Build long-term partnerships with global merchants.
• Identify new sales opportunities within existing accounts.

Conocimientos

Sales experience

Account Management

Business Development

Negotiation skills

Fluent in English

Flexibility

Technical knowledge

Descripción del empleo

dLocal enables the biggest companies in the world to collect payments in 40 countries in emerging markets. Global brands rely on us to increase conversion rates and simplify payment expansion effortlessly. As both a payments processor and a merchant of record where we operate, we make it possible for our merchants to make inroads into the world’s fastest-growing, emerging markets.

By joining us you will be a part of an amazing global team that makes it all happen, in a flexible, remote-first dynamic culture with travel, health and learning benefits, among others. Being a part of dLocal means working with 1000+ teammates from 30+ different nationalities and developing an international career that impacts millions of people’s daily lives. We are builders, we never run from a challenge, we are customer-centric, and if this sounds like you, we know you will thrive in our team.

What’s the opportunity?

The Account Manager’s role is to oversee a portfolio of assigned customers, develop new business from existing clients, and actively seek new sales opportunities.

What will I be doing?

• Identify opportunities to secure new business by establishing relationships with clients and prospects.
• Manage a variety of client accounts; understand client needs and strategize with team members to meet those needs.
• Build and develop long-term strategic partnerships with global merchants.
• Identify new sales opportunities within existing accounts to broaden the scope of services offered to existing clients.
• Maintain personal networks, participate in professional organizations, attend conferences and industry events, and develop other means of generating interest from potential clients.
• Help our sales team as a regional expert.
• Help us structure, implement, and manage growth-related operational strategies and processes.

What skills do I need?

• We hire talent with a passion for emerging markets, open to constant change in an ambiguous, fast-paced environment, self-starters, and open to working across time zones with teams all over the world.
• 4+ years of sales experience, preferably at a technology company, with a track record of top performance.
• Proven experience as an Account Manager or Business Development.
• Experience in payments or other financial systems is a plus.
• Proven success partnering and working cross-functionally to make things happen.
• Established a relevant business network.
• Someone willing and able to take smart risks based on solid strategy and deep customer understanding.
• Ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level.
• Flexibility and proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail.
• Team player – can effectively lead a team / project or participate as an effective team member as well as work cross-functionally with other organizations.
• Excellent listening, negotiation and presentation abilities.
• Proven deal closer and a strong negotiator.
• Curious profile and positive attitude.
• Thorough knowledge of the market.
• Fluent in English is a must.
• Able to travel internationally.
• Technical knowledge will be considered a plus.

What do we offer?

Besides the tailored benefits we have for each country, dLocal will help you thrive and go that extra mile by offering you :

• Remote work : work from anywhere or one of our offices around the globe!
• Flexibility : we have flexible schedules and we are driven by performance.
• Fintech industry : work in a dynamic and ever-evolving environment, with plenty to build and boost your creativity.
• Referral bonus program : our internal talents are the best recruiters - refer someone ideal for a role and get rewarded.
• Learning & development : get access to a Premium Coursera subscription.
• Language classes : we provide free English, Spanish, or Portuguese classes.
• Social budget : you'll get a monthly budget to chill out with your team (in person or remotely) and deepen your connections!
• dLocal Houses : want to rent a house to spend one week anywhere in the world coworking with your team? We’ve got your back!

What happens after you apply?

Our Talent Acquisition team is invested in creating the best candidate experience possible, so don’t worry, you will definitely hear from us. We will review your CV and keep you posted by email at every step of the process!

Also, you can check out our webpage , Linkedin , Instagram , and Youtube for more about dLocal!