Account Management Team Lead DACH - German speaking

TravelPerk; Cataluña; Presencial; EUR 50.000 - 70.000; Jornada completa

Descripción de la vacante

TravelPerk seeks a Team Leader for its Account Management team, focusing on the DACH market. The role involves managing Account Managers, driving customer retention and expansion, and implementing automation solutions. Ideal candidates will have experience in sales management, particularly in the travel industry, and be fluent in German and English.

Servicios

Competitive compensation package with equity

Generous vacation days

Health perks including private healthcare

Mental health support tool

VolunteerPerk – 16 paid hours for volunteering

Work from anywhere allowance

English or Spanish lessons in office

Parental leave of 12 to 16 weeks

Formación

• 2-3 years experience in a Sales Management position, preferably Account Management.
• Experience in a startup environment and knowledge of automation / AI.
• Perfect written and spoken German & English.

Responsabilidades

• Manage a team of Account Managers, focusing on KPIs and client retention.
• Drive strategic negotiations and enhance materials for customers.
• Coordinate onboarding and training of new Account Managers.

Conocimientos

People Management

Performance Management

Problem Solving

Numerical Literacy

Salesforce

Descripción del empleo

TravelPerk is a hyper-growth SaaS business travel platform and a pioneer in the future of travel for work. Its all-in-one platform gives travelers the freedom they want whilst providing companies with the control they need. The result saves time, money, and hassle for everyone.

TravelPerk has industry-leading travel inventory alongside powerful management features, 24 / 7 customer support, state-of-the-art technology, and consumer-grade design.

Founded in 2015 and headquartered in Barcelona, we’ve grown to over 1,400 people across Europe and North America. In 2022 we became a ‘unicorn’ and in 2025 we raised $200 million in a Series E funding round, increasing our valuation of $2.7 billion .

We’ve been winning awards too. Since 2023, we’ve been voted one of the best places to work , one of the fastest-growing apps and tech companies , and a leading pioneer of business travel.

These are just some of the reasons why global brands like Wise, Red Bull, GetYourGuide, and Aesop trust us to get the most out of their travel.

We are looking for a Team Leader to join the Account Management team focused on the DACH market ! As Team Leader, you will manage a team of Account Managers, helping them to expand each client by adding value to their current service offering. You will be responsible for your team’s KPIs, Targets, establishing Best Practices and further automate task handling with AI. For this role, you will be based either in Barcelona. If you’re ready to take off with us, keep reading!

What you will do :

• Have a strong focus on People and Performance Management.
• Lead and help the team to retain and grow existing TravelPerk customers.
• Be responsible for the creation and execution of your team's KPIs.
• Help the team to drive strategic negotiations with existing clients.
• Enhance materials and deliverables aimed at TravelPerk’s customers.
• Help with the automation of BAU tasks.
• Identify, evaluate, and implement AI and automation solutions to streamline account management processes, improve efficiency, and enhance client experience.
• Set and define responsibilities.
• Coordinate the onboarding of new clients with the implementation and sales team.
• Coordinate the onboarding and training of new AMs.

What you need :

• 2-3 years experience in a Sales Management position, preferably Account Management.
• Previous experience as an Account Manager, preferably with experience utilizing customer management platform (eg. Planhat etc).
• Experience in the travel industry is preferred.
• Experience in a startup environment and knowledge of automation / AI is essential.
• Ability to thrive in a fast paced environment.
• Organization and structure.
• Problem solving capabilities.
• Ability to analyze and summarize. Numerical literacy and ability to perform forecasts. Excel savvy.
• Hands-on experience with Salesforce.
• Perfect written and spoken German & English.

What we offer :

• A competitive compensation package, including equity in TravelPerk;
• Generous vacation days so you can rest and recharge;
• Health perks such as private healthcare or gym allowance, depending on your location;
• A mental health support tool for your wellbeing;
• VolunteerPerk - 16 paid hours per year to volunteer for a cause of your choice;
• Work from anywhere" in the world allowance of 20 working days per year;
• IRL English or Spanish Lessons are held in the Barcelona office;
• Parental leave : 12 to 16 weeks after 6 months, based on location and eligibility factors.

How we work

Our Vision is for a world where TravelPerk is the platform for human connection in real life (IRL). We take an IRL-first approach to work, where our team works together in person 3 days a week . For roles in Customer Care, this can be up to 5 days per week in the office. As such, this role requires you to be within commuting distance of our hubs . We fundamentally believe in meeting in real life to improve connectivity, productivity, and creativity, ultimately making us a great workplace.

At TravelPerk, we prioritize experience and potential over academic qualifications for this role. We believe that talent and ability aren't always reflected in formal credentials.

TravelPerk is a global company with a diverse customer base—and we want to ensure that the people behind our product reflect that. We're an equal opportunity employer, meaning you're welcome at TravelPerk regardless of your appearance, where you're from, or anything else that makes you.

All official communication from TravelPerk comes from @travelperk.com email addresses, our verified social media channels, or recruiters listed on our official LinkedIn page. We will never ask candidates to pay for equipment or make any kind of payment during the hiring process. If you receive an unexpected message claiming to be from TravelPerk and asking you to take action, please forward it to [emailprotected] and we’ll confirm whether it’s legitimate.