Account Executive, Renewals (Native Italian Speaker)

The Knot Worldwide Inc.; Barcelona; Híbrido; EUR 30.000 - 50.000; Jornada completa

Descripción de la vacante

A leading wedding marketplace company in Barcelona is seeking an Account Executive (Native Italian Speaker) to manage and renew a client portfolio. The ideal candidate will have at least 3 years of experience in sales and B2B client management. This role emphasizes a consultative approach to drive client success and business growth. The company offers hybrid work options and a range of employee benefits, promoting a collaborative work environment.

Servicios

Private health insurance

Company laptop and mobile phone

Tax relief options

Development tools

On-demand mental health assistance

Gifts for life events

Formación

• Minimum 3 years of experience in sales and B2B client management.
• Strong commercial acumen and proven negotiation skills.
• Excellent listening and communication abilities.

Responsabilidades

• Manage, renew and expand the assigned client portfolio.
• Training and consulting for clients to leverage products/services.
• Handle cancellation requests from dissatisfied customers.

Conocimientos

Sales experience

B2B client management

Commercial acumen

Negotiation skills

Communication skills

Proficiency in English

Native-level Italian

Organizational skills

Herramientas

Excel

Descripción del empleo

Overview

Account Executive, Renewals (Native Italian Speaker) – Barcelona, Catalonia, Spain

WHAT WE DO MATTERS: At The Knot Worldwide, we champion celebration and empower our people. We’re committed to authentic connection, shared purpose, flexibility, and high performance. We believe great ideas come from empowered teams who design solutions, spark ideas, and drive impact, together.

ABOUT THE ROLE AND THE TEAM: We are a team of 80 sales representatives who value learning and development. This is a consultative sales role where you act as a trusted advisor to vendors. As a leading marketplace in the wedding sector, we serve as the go‑to reference for businesses in this industry. You will take a consultative sales approach, not only advising clients with personalized campaigns but also training them in marketing and sales strategies to help their business grow.

Responsibilities

• Manage, renew and expand the assigned client portfolio
• Training and consulting for clients: provide guidance and support to help them understand and leverage products/services to meet their business needs
• Handle cancellation requests from dissatisfied customers with the aim of recovering them
• Recover former customers by investigating previous campaign issues and finding solutions to meet their needs, with the goal of long‑term retention

Successful candidates have

• Minimum 3 years of experience in sales and B2B client management (new business development, client retention, and account management)
• Strong commercial acumen and proven negotiation skills
• Excellent listening and communication abilities
• Highly results‑oriented, determined, and team‑driven
• A strong passion for sales and a proactive approach to feedback and continuous improvement
• Ability to work in multicultural, structured, and dynamic environments
• Native‑level Italian and fluent English proficiency
• Excellent ability to organize your agenda and proficient in Excel

Benefits

• Private health insurance paid by the company
• Company laptop and mobile phone
• Tax relief options for Ticket Restaurant, Ticket Transportation, and Daycare
• Development tools: TKWW University and Udemy courses
• TYPS: app to request salary advances
• Referral program
• Gifts for life events (e.g., wedding, new baby)
• On‑demand mental health assistance

This role is Together@TKWW eligible and is based near one of our office hubs. Starting September 15, 2025, you’ll be expected to work in the office two days a week as part of our hybrid work model.

What we love about you

• You Dream Big. You iterate and experiment to drive innovation.
• You Love Our Users. You keep our global community at the center of everything you do.
• You Do the Right Thing. You show respect, fairness, and inclusion.
• You Hustle Every Day. You pursue urgency and own your outcomes.
• You Win Together. You value collaboration and teamwork.

What you love about us

We offer holistic benefits to support our employees across wellbeing, health, financial planning, and engaging perks. We provide flexible vacation, generous parental leave, and initiatives that support growth, development, and happiness.

Together@TKWW is our approach to hybrid work, designed to balance flexibility with opportunities to connect in person. Some roles are Together@TKWW‑eligible, others are not, but all roles encourage purposeful connection and collaboration.

We have office spaces in Barcelona, Spain; Delhi, India; Galway, Ireland; London, England; New York, NY; and Washington, D.C. for in‑person collaboration.

EEO statement: The Knot Worldwide provides equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, national origin, age, disability, or other protected status. The company complies with applicable laws and prohibits harassment. Privacy notice: We process your data to evaluate your application and for other recruitment purposes in accordance with our Privacy Policy.