Account Development Specialist - Spanish & Portuguese Markets

Penta; Barcelona; Híbrido; EUR 30.000 - 50.000; Jornada completa

Descripción de la vacante

Join a leading company in SME finance as an Account Development Specialist, focusing on driving revenue growth in the Spanish and Portuguese markets. You'll collaborate with a dynamic team to enhance customer success through upselling and onboarding. This role offers growth opportunities in international expansion, requiring proven sales experience and fluency in Portuguese and Spanish.

Servicios

Customized career development paths

Inclusive work environment

Flexible remote work policy

Competitive salary and benefits

Monthly team events

Formación

• Proven sales or upselling experience in a B2B environment.
• Understanding of Portuguese and Spanish business landscapes.
• Comfortable with outbound calls.

Responsabilidades

• Drive upselling initiatives to generate MRR.
• Ensure successful onboarding of new clients.
• Maintain customer engagement to reduce churn.

Conocimientos

Sales experience

Fluency in Portuguese

Fluency in Spanish

Strong English skills

Proactive

Creative

Adaptable

Descripción del empleo

Our mission? Creating the freedom for SMEs to succeed in business and beyond by delivering Europe’s leading finance workspace. We combine business-class tools (seamless invoicing, spend management, and pre-accounting) with attentive 24/7 support to help businesses manage their finances effectively.

Founded in July 2017, Qonto has rapidly gained trust, serving over 500,000 customers with a team of 1,600+ Qontoers. We are committed to our values: Customer focus, Ownership, Teamwork, Mastery, and Integrity. We foster a diverse and inclusive environment, with 50% international team members, 44% women, and 20% parents.

Join us as an Account Development Specialist to drive revenue growth and customer success across our Spanish and Portuguese markets. You will focus initially on the Spanish market and then develop the Portuguese market by the end of 2025.

You will work closely with Anaïs, our Senior Team Lead Customer Success, and be part of a dynamic CS&D team of 20+ professionals transforming SME finance management across Europe.

As an Account Development Specialist, your responsibilities will include:

1. Drive upselling initiatives to generate MRR through outbound calls and relationship building.
2. Ensure successful onboarding of new clients by activating their accounts within the first month.
3. Maintain customer engagement to ensure continued product usage and satisfaction, reducing churn.
4. Develop the Spanish market and expand into the Portuguese market by building relationships with SMEs.
5. Proactively reach out to at-risk customers to understand challenges and provide solutions.

What you can expect:

• Market Context: Join a growing team led by Nelcy Canon, with Anaïs managing French and Spanish markets. You will help build the Portuguese market from scratch.
• Mission Focus: 70% of your targets will be upselling, with 30% focused on retention and activity development.
• Team Structure: Collaborate with an existing team member developing the Spanish market.
• Growth Opportunity: Transition from Spanish market expertise to developing the Portuguese market by year-end, playing a key role in Qonto’s international expansion.

About your future manager:

Anaïs Da Costa has over 6 years at Qonto, evolving from Customer Success Expert to Senior Team Lead. She has extensive experience in international markets and believes in collaborative management, valuing team input and autonomy.

About You:

• Proven sales or upselling experience in a B2B environment, meeting revenue targets.
• Fluent in Portuguese and Spanish, with strong English skills.
• Understanding of Portuguese and Spanish business landscapes and cultural nuances.
• Proactive, persistent, and comfortable with outbound calls.
• Creative, autonomous, and adaptable in a fast-paced environment.

Please note: This position requires a hybrid schedule (3 days onsite in Barcelona, 2 days remote). We welcome applicants regardless of background, emphasizing diversity and inclusion.

Perks include:

• Customized career development paths.
• Inclusive work environment.
• Offices in Paris, Berlin, Milan, Barcelona, Belgrade.
• Flexible remote work policy.
• Competitive salary and benefits, including health insurance, meal vouchers, transportation reimbursement, wellness initiatives, and family benefits.
• Monthly team events.

Our hiring process:

Interviews with Talent Acquisition and managers, a remote skills assessment, with an average process duration of 20 working days. Offers are typically made within 48 hours after the process.