3rd Line Technical Support Engineer - iGaming (Hybrid)

Betsson Group; Málaga; Híbrido; EUR 42.000 - 60.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Hybrid work policy

Private health and life insurance

Flexible compensation for transport/me

wellness allowance €300 yearly

Office perks

Descripción de la vacante

Betsson Group in Málaga is seeking a Technical Support Engineer (Level 3) to join our Gaming Development team. You will handle high-level technical issues for iGaming platforms, collaborating with Developers, DevOps, QAs, and Partners across multiple locations.

The role focuses on C# .NET, microservices, APIs, and containerized/cloud-based systems, with a strong emphasis on Agile/scrum practices, automation, and effective change management.

Formación

• Expertise in 2nd/3rd line technical support for iGaming systems.
• Strong knowledge of C# .NET, microservices and APIs.
• Experience working with QA Engineers and testing (manual/automation).
• Familiarity with Agile/Scrum environments and CI/CD pipelines.
• Ability to prioritize requests using MoSCoW or similar methods.

Responsabilidades

• Provide high quality 3rd line technical support for iGaming system.
• Collaborate with DevOps, QA, and product teams across locations.
• Participate in regular configurations and operational improvements.
• Assist in bridging between customer support and engineering.

Conocimientos

C# .NET

Backend engineering

QA collaboration

Agile/Scrum

CI/CD pipelines

MoSCoW prioritization

Descripción del empleo

Betsson Group in Málaga is seeking a Technical Support Engineer (Level 3) to join our Gaming Development team. You will handle high-level technical issues for iGaming platforms, collaborating with Developers, DevOps, QAs, and Partners across multiple locations.

The role focuses on C# .NET, microservices, APIs, and containerized/cloud-based systems, with a strong emphasis on Agile/scrum practices, automation, and effective change management.