1 Solution Engineer (Spain Remote)

buscojobs España; Palencia; A distancia; EUR 30.000 - 60.000; Jornada completa

Descripción de la vacante

Una empresa innovadora busca un Ingeniero de Soluciones para apoyar el despliegue de productos y servicios. Este rol ofrece la oportunidad de trabajar en un entorno dinámico y de aprendizaje continuo, colaborando con un equipo global de expertos. Las responsabilidades incluyen el análisis de requisitos técnicos, la instalación y configuración de productos, y la comunicación con clientes para garantizar su satisfacción. Si tienes pasión por la tecnología y deseas contribuir a proyectos que transforman el sector, esta es tu oportunidad para brillar en un entorno de trabajo colaborativo y desafiante.

Formación

• Hasta 3 años de experiencia como Ingeniero de Soluciones o rol relacionado.
• Conocimiento de modelos de bases de datos y uso de SQL.

Responsabilidades

• Apoyar la implementación y mantenimiento de productos de software galardonados.
• Recopilar requisitos de clientes y encontrar soluciones técnicas personalizadas.

Conocimientos

Soporte técnico

Análisis de requisitos

Comunicación

Resolución de problemas

Trabajo en equipo

Scripting en Python

SQL

Linux

Gestión de proyectos

Educación

Licenciatura en Ciencias de la Computación

Máster en Ciencias de la Computación

Herramientas

Ansible

Descripción del empleo

AXON Networks delivers a robust AI-driven, analytics-based orchestration platform and a wide portfolio of next-gen high-speed routers that leverage the newest Wi-Fi technologies. Together, these technologies give ISPs the ability to manage and troubleshoot their networks in real time, and to deliver an outstanding customer experience.

AXON Networks is a trusted strategic partner for its customers, helping them evaluate their current technologies and business models, and creating and executing strategies that enable them to innovate faster, accelerate their digital transformations, and strengthen their relationships with consumers.

AXON Networks is headquartered in Irvine, CA USA with Asia HQ in Singapore and also operating in Denmark, Spain, and Vietnam.

Responsibilities :

We are seeking a Solution Engineer to help us support product deployment and service releases for our current and future customers.

Reporting to the Manager of Solution Engineering, this position provides technical expertise and support during the installation, deployment, and maintenance phases of AXON Networks award-winning software products.

The Solution Engineer is primarily involved in the analysis and implementation of technical system requirements and ensuring that project technical needs are met.

You will be part of an amazing global team that works in a very fast-paced and innovative environment. You will be working in a dynamic and continuous learning environment, with highly cooperative colleagues, and you will feel a part of a highly skilled technical community.

• Participate in Solution projects with high quality standards and tight timelines.
• Communicate and follow up project status and deliverables by reporting regularly to external and internal stakeholders.
• Help with the gathering of requirements from customers and finding technical solutions to customize a product that fits the customer’s needs.
• Provide Technical Support to customers working closely with AXON Networks Technical Experts.
• Provide support in the installation, configuration, and testing of AXON Networks products and solutions (interventions outside of usual business hours can be expected occasionally).
• Prepare technical environments for AXON Networks product demonstrations and trials.

Requirements :

• B.Sc. / M.S. Computer Science, Software or equivalent.
• Up to 3 years of experience in a Solution Engineer or related role.
• Knowledge of database models and their use through SQL.
• Familiarity with object-oriented software languages.
• Experience with Linux (as a user) as well as programming in scripting languages like Python is preferred.
• Knowledge of network or telecom management systems and devices, specifically as they pertain to xDSL, optical fiber, and WiFi related systems is an advantage.
• Advanced Linux experience and familiarity with DevOps tools (e.g., Ansible) are preferred.
• Fluency in both Spanish and English (spoken and written).
• Proficiency in providing technical support, gathering requirements, and presenting results to both technical and non-technical customers.
• Proven ability to collaborate effectively within multidisciplinary teams (Sales, Product Management, R&D Teams, etc.).
• Strong communication, organizational, analytical, and problem-solving skills.
• Open to remote work in Spain with up to 10% travel and CET time zone availability.