Technical Customer Service Support – Danish + English (Lisbon)

CB Talents SP; København; On-site; DKK 10,074 - 12,313; Full time

Benefits offered by this job

14-month pay period

Mon–Fri schedule

Performance allowance

Job summary

CB Talents SP is urgently seeking a Technical Customer Service Representative to join our team in Lisbon, Portugal. The role requires fluent Danish and strong English communication, and a passion for helping users with technical issues.

We offer a Monday to Friday schedule with weekends off, plus a base salary of €1,500 per month paid over 14 months and a €120 per month performance allowance. This is an excellent opportunity to grow within a vibrant international city.

Qualifications

• Fluent Danish and strong professional English.
• Excellent communication skills and a problem-solving mindset.
• Adaptable and growth-focused in a dynamic environment.

Responsibilities

• Provide technical support and customer care to Danish and English-speaking users via phone, email, or chat.
• Troubleshoot technical issues efficiently while maintaining user satisfaction.
• Collaborate with team leads to implement feedback and maintain high quality.

Skills

Danish language

English language

Communication skills

Problem solving

Job description

About the Role

Are you a tech-savvy communicator who speaks fluent Danish and English? We have an immediate, urgent opening for a Technical Customer Service Representative in beautiful Lisbon, Portugal!

Unlike most customer service roles, this position offers a highly desirable Monday to Friday schedule with weekends completely off. Combined with a strong base salary and performance allowances, it's the perfect opportunity to grow your career in a vibrant international city.

Salary & Financial Package

We believe in clear, honest numbers. Here is your exact compensation breakdown:

• Base Salary: €1,500 per month (Paid over 14 months per year, meaning you receive extra payouts for summer and Christmas holidays!)
• Performance Allowance: €120 per month (Paid over 11 months per year)

What We Are Looking For

• Languages: Fluent or native proficiency in Danish, paired with strong professional English.
• Skills: Excellent communication skills, a natural problem-solving mindset, and a passion for helping others.
• Mindset: Highly adaptable, comfortable navigating a dynamic work environment, and eager to grow through constructive feedback.

Key Responsibilities

• Provide professional technical support and customer care to Danish and English-speaking users via phone, email, or chat.
• Troubleshoot technical issues efficiently while keeping user satisfaction at the forefront.
• Work collaboratively with team leads and peers, actively implementing feedback to maintain high quality standards.

How to Apply

This is an urgent vacancy with a start date fast approaching.

Click "Apply Now" to submit your CV in English or Danish, and our recruiting team will get in touch with you for an interview!