Danish-Speaking Tech Support Specialist — Lisbon

Boeva Tech; København; On-site; DKK 157,000 - 194,000; Part time

Benefits offered by this job

Health Insurance

Relocation support

Job summary

Boeva Tech in Lisbon is seeking a Technical Customer Support Specialist for a 6-month fixed-term contract. You will handle inquiries via phone, email, and chat about orders, subscriptions, and invoices, ensuring top-tier service.

Fluency in Danish and strong English skills are required, plus prior customer service experience. You will work in a fast-paced, tech-focused environment with competitive compensation and relocation support for eligible candidates.

Qualifications

• Native Danish with formal speech and strong writing skills.
• English proficiency at B2 level.
• Previous customer service experience is mandatory.
• Strong interpersonal, writing and communication abilities.
• Problem-solving mindset with attention to detail.
• Proficiency in using customer support tools and communication platforms.
• Able to thrive in a fast-paced, tech-savvy environment.

Responsibilities

• Assist customers through phone, email and chat regarding orders, subscriptions and invoices.
• Deliver a superior customer experience with high-quality service.
• Monitor and follow up on issues until fully resolved within deadlines.
• Collaborate with internal departments to ensure seamless resolution of requests.

Skills

Danish (native)

English (B2)

Customer service

Communication skills

Problem solving

Tools

CRM software

Communication platforms

Job description

Boeva Tech in Lisbon is seeking a Technical Customer Support Specialist for a 6-month fixed-term contract. You will handle inquiries via phone, email, and chat about orders, subscriptions, and invoices, ensuring top-tier service.

Fluency in Danish and strong English skills are required, plus prior customer service experience. You will work in a fast-paced, tech-focused environment with competitive compensation and relocation support for eligible candidates.